Decision Quality Evaluation Framework at Pinterest

Large language models (LLMs) demonstrate strong performance on standard content moderation benchmarks. However, these benchmarks often aggregate multiple moderation criteria into a single label, making it unclear whether models can disentangle them and reliably apply each criterion when making decisions. To study whether LLMs exhibit criterion-conditioned behaviour, we introduce Diagnostic Evaluation of COntent (DECO), a criterion-independent factorisation of content that enables controlled, criterion-level evaluation. We also introduce pairwise evaluation to compare model outputs across different criteria for the same input. Across four moderation datasets and four LLMs, we find that strong benchmark performance can hide substantial failures at the criterion level. Models struggle most when correct decisions depend not on overall harmfulness, but on the specific aspect of the content that the criterion requires them to assess. Our results highlight a key limitation of current content moderation benchmarks: strong performance on aggregated labels does not provide sufficient evidence that LLMs can reliably evaluate content with respect to individual moderation criteria. These findings call for the development of evaluation methods that explicitly measure criterion-conditioned behaviour.

Evaluating the quality and relevance of textual outputs from Large Language Models (LLMs) remains challenging and resource-intensive. Existing automated metrics often fail to capture the complexity and variability inherent in LLM-generated outputs. Moreover, these metrics typically rely on explicit reference standards, limiting their use mostly to domains with objective benchmarks. This work introduces a novel evaluation framework designed to approximate expert-level assessments of LLM-generated content. The proposed method employs pairwise comparisons of outputs by multiple LLMs, reducing biases from individual models. An Elo rating system is used to generate stable and interpretable rankings. Adjustable agreement thresholds, from full unanimity to majority voting, allow flexible control over evaluation confidence and coverage. The method's effectiveness is demonstrated through evaluating competency profiles extracted from scientific abstracts. Preliminary results show that automatically derived rankings correlate well with expert judgments, significantly reducing the need for extensive human intervention. By offering a scalable, consistent, and domain-agnostic evaluation layer, the framework supports more efficient and reliable quality assessments of LLM outputs across diverse applications.

Decentralized LLM inference networks need lightweight, reference-free quality evaluation for Proof of Quality (PoQ). We present PoQ-Judge, a framework that trains dedicated judge models to score query-output pairs without ground-truth references. We study three architectures across the quality-cost tradeoff: a TextCNN judge, a MiniLM cross-encoder, and a DeBERTa judge. Using two-stage training on UltraFeedback plus GPT-labeled in-domain data, the best model reaches 0.747 Pearson correlation with the ground-truth proxy on a held-out test set, outperforming reference-based evaluators from prior work. As a reference-free component in composite scoring, it achieves 0.645 Pearson correlation, matching the best single reference-based evaluator while removing the need for reference answers. We also show that online calibration identifies semantic quality as the dominant dimension and that cascade evaluation reduces cost by 72.7 percent with only modest quality loss. Results are much stronger on QA than summarization, pointing to proxy quality as the main remaining limitation.