"Everyone's using it, but no one is allowed to talk about it": College Students' Experiences Navigating the Higher Education Environment in a Generative AI World

The rapid proliferation of Generative Artificial Intelligence (GenAI) is reshaping pedagogical practices and assessment models in higher education. While institutional and educator perspectives on GenAI integration are increasingly documented, the student perspective remains comparatively underexplored. This study examines how students perceive, use, and evaluate GenAI within their academic practices, focusing on usage patterns, perceived benefits, and expectations for institutional support. Data were collected through a questionnaire administered to 436 postgraduate Computer Science students at the University of Hertfordshire and analysed using descriptive methods. The findings reveal a Confidence-Competence Paradox: although more than 60% of students report high familiarity with tools such as ChatGPT, daily academic use remains limited and confidence in effective application is only moderate. Students primarily employ GenAI for cognitive scaffolding tasks, including concept clarification and brainstorming, rather than fully automated content generation. At the same time, respondents express concerns regarding data privacy, reliability of AI-generated information, and the potential erosion of critical thinking skills. The results also indicate strong student support for integrating AI literacy into curricula and programme Knowledge, Skills, and Behaviours (KSBs). Overall, the study suggests that universities should move beyond a policing approach to GenAI and adopt a pedagogical framework that emphasises AI literacy, ethical guidance, and equitable access to AI tools.

Generative artificial intelligence (GenAI) tools are increasingly present in higher education, yet their adoption has been largely student-driven, requiring instructors to respond to technologies already embedded in classroom practices. While some faculty have embraced GenAI for pedagogical purposes such as content generation, assessment support, and curriculum design, others approach these tools with caution, citing concerns about student learning, assessment validity, and academic integrity. Understanding faculty perspectives is therefore essential for informing effective pedagogical strategies and institutional policies. In this paper, we present findings from a focus group study with 29 STEM faculty members at a large public university in the United States. We examine how faculty integrate GenAI into their courses, the benefits and challenges they perceive for student learning, and the institutional support they identify as necessary for effective and responsible adoption. Our findings highlight key patterns in how STEM faculty engage with GenAI, reflecting both active adoption and cautious use. Faculty described a range of pedagogical applications alongside concerns about student learning, assessment, and academic integrity. Overall, the results suggest that effective integration of GenAI in higher education requires rethinking assessment, pedagogy, and institutional governance in addition to technical adoption.

Generative artificial intelligence (GenAI) is changing how students learn, yet the roles of course context, cognitive reliance, evaluation literacy, and early reliance remain underexplored. Using survey responses from 118 students across 12 AI-related courses at our institution, we examined differences in GenAI use and perceived learning experiences. We identified four user clusters: high-use students reporting many benefits, light users reporting less reliance and fewer benefits, and two moderate-use groups reporting different levels of benefit. We also found significant differences between free- and premium-version users, single- and multiple-tool users, and students experiencing different instructor policies. In multivariable regression models, academic benefit was associated with early reliance and academic task support; positive impact was associated with cognitive reliance, academic task support, confidence in GenAI reliability, and instructor policy; and negative impact was associated with early reliance and attitudinal change. The association between early reliance and negative impact became stronger as evaluation literacy increased. Finally, perceptions of GenAI-enhanced learning appear to reflect cognitive, performance, and self-efficacy benefits, while concerns about stress and diminished critical thinking are associated with lower perceived learning benefits. These findings suggest that institutions need better policies to address such inequities so that institutions can enable students to benefit from increasingly capable AI systems.