cs.HCMar 12, 2026

Modeling Trial-and-Error Navigation With a Sequential Decision Model of Information Scent

Authors: Xiaofu Jin, Yunpeng Bai, Antti Oulasvirta

Organizations: Aalto University, Finland · National University of Singapore, Singapore

Abstract

Users often struggle to locate an item within an information architecture, particularly when links are ambiguous or deeply nested in hierarchies. Information scent has been used to explain why users select incorrect links, but this concept assumes that users see all available links before deciding. In practice, users frequently select a link too quickly, overlook relevant cues, and then rely on backtracking when errors occur. We extend the concept of information scent by framing navigation as a sequential decision-making problem under memory constraints. Specifically, we assume that users do not scan entire pages but instead inspect strategically, looking "just enough" to find the target given their time budget. To choose which item to inspect next, they consider both local (this page) and global (site) scent; however, both are constrained by memory. Trying to avoid wasting time, they occasionally choose the wrong links without inspecting everything on a page. Comparisons with empirical data show that our model replicates key navigation behaviors: premature selections, wrong turns, and recovery from backtracking. We conclude that trial-and-error behavior is well explained by information scent when accounting for the sequential and bounded characteristics of the navigation problem.

Figures & tables

Appendix figures & tables5 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

Sep 16, 2026

Behavioral Fingerprinting and Navigation Prediction in Web Browsing

Web browsing often appears ephemeral: users visit a few websites, complete a task, and move on. However, even short fragments of browsing activity can contain rich and structured behavioral signals. In this work, we conduct a comparative empirical study of two complementary behavioral inference tasks: session-level user identification and next-domain prediction. Both tasks are derived from the same cleaned event stream and evaluated on large-scale anonymous browsing traces, with sessionization and splitting adapted to the temporal requirements of each task. For user identification, we evaluate classical and neural models operating on session-level behavioral and domain features. For next-domain prediction, we combine graph-based modeling with Large Language Models (LLMs). Experimental results show that short browsing sessions are highly identifiable, while future navigation actions are highly predictable from long-term interaction structure combined with recent behavioral context. Furthermore, LLM-derived semantic features yield only marginal gains over purely structural and sequential models, indicating that repeated interaction patterns remain the dominant predictive signal in the evaluated web-browsing setup. These findings highlight the extent to which interaction history substantially contributes to both user identifiability and navigation predictability in browsing traces.
Oct 13, 2026

Reading Right, Acting Wrong: Diagnosing Decision Failures of System One Models in Agent Loops

System One models choose an agent's next action by scoring a supplied set of options in a single pass. This makes them fast and cheap, but when they choose wrongly there is nothing to inspect: did the model misread what the agent has seen, or read it correctly and still act wrongly? We answer behaviorally. On a frozen benchmark of agent decision states from simulated environments, customer-service policies, tool use, web navigation and coding, we pair every next-action question with factual probes about the same state, each answered independently. Across seventeen fast systems and a reasoning model, the answer is consistent: most wrong actions follow correct reading, and the more accurate a system, the more of its errors take this form. These errors are not noise; they gather on the same states across systems of every kind. Where the probed facts provably determine the action, models that read every fact still fail to combine them, and their own answers, composed by code, repair the failure. On real states, what is missing is often not a fact but the next sub-goal.
Jun 10, 2026

TreeSeeker: Tree-Structured Trial, Error, and Return in Deep Search

Deep search requires agents to answer complex questions through multi-step web search, browsing, evidence comparison, and synthesis. A central challenge is deciding how to search when several directions look plausible but only some will later lead to reliable evidence. If an agent greedily follows the current best-looking direction, it may keep extending a weak continuation. If it explores without discipline, it may waste budget on disconnected trials. We propose TreeSeeker, an inference-time framework for controlled trial-and-error in deep search. TreeSeeker organizes search as branch-and-return search over tree-structured states, where each branch is a tentative direction for a sub-goal. At each round, TreeSearch reads all sub-goal trees, identifies active goals, and uses textual UCB signals of value, uncertainty, and risk to select among exploiting a promising branch, exploring an uncertain alternative, or pruning an unproductive continuation and returning to an earlier branch point. TreeMem supports this control loop by keeping evidence, uncertainty, conflicts, progress, and failure cues attached to the branches that produced them, so trial outcomes can guide later decisions. Experiments on XBench-DeepSearch, BrowseComp, and BrowseComp-ZH show that TreeSeeker consistently outperforms strong open-source baselines, suggesting that explicit branch-and-return control complements stronger reasoning and tool execution.