Simulating human conversations using large language models (LLMs) has emerged as a scalable methodology for modeling human social interaction. This paper reconsiders the evaluation of simulated conversations by explicitly recognizing that human conversations inherently involve inconsistent and uncollaborative behaviors, such as misunderstandings and interruptions. Since these behaviors contribute to the complexity of human social interaction, we argue that LLM-simulated conversations should reproduce them at frequencies comparable to those observed in human conversations. To support a detailed and interpretable evaluation of these behaviors, we introduce CoCoEval, a framework consisting of an evaluation scheme based on turn-level detection of 10 types of inconsistent and uncollaborative behaviors and a benchmark for simulating conversations in professional scenarios involving collaboration and conflict. Using CoCoEval, we compare human conversations with those simulated by GPT-4.1, GPT-5.1, and Claude Opus 4. The results show that (1) LLM-simulated conversations exhibit far fewer inconsistent and uncollaborative behaviors than human conversations under vanilla prompting, and (2) prompt engineering and supervised fine-tuning do not provide reliable control over these behaviors, often leading to the overproduction of specific behaviors. CoCoEval identifies gaps between human and LLM-simulated conversations that are not captured by conventional evaluation based on conversation-level Likert scales, raising concerns about the use of LLMs as proxies for human social interaction.
Large language models (LLMs) exhibit a wide range of human-like behaviors, from expressing thoughts and emotions, to engaging in relationship-building with users, to refusing requests and maintaining boundaries. Despite their prevalence, researchers and practitioners lack methods and empirical insights to make informed decisions about when and what types of human-like behaviors LLMs should exhibit. To fill this gap, we present a multi-dimensional analysis of the prevalence, potential effects, and controllability of these behaviors using LLM-as-a-judge and human evaluation. Across 21,000 multi-turn conversations from four widely used models (gpt-4o, gpt-4.1-mini, claude-sonnet-4.6, gemini-2.5-flash), we find that human-like behaviors are pervasive but vary across models and user factors (conversation goals and user profiles). In terms of perceived appropriateness, human evaluators judged self-referential and relationship-building behaviors as less appropriate from LLMs than from humans, but boundary-maintaining behaviors more appropriate from LLMs than from humans. Finally, we show that system prompting can control these behaviors, though it requires careful evaluation to avoid unintended effects. We discuss the implications of our findings and provide recommendations for responsible LLM design and evaluation.
Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction data at scale remains expensive. The field has turned to LLM-based user simulators as stand-ins, but these simulators inherit the behavior of their underlying models: cooperative and homogeneous. As a result, agents that appear strong in simulation often fail under the unseen, diverse communication patterns of real users. To narrow this gap, we introduce Persona Policies (PPol), a plug-and-play control layer that induces realistic behavioral variation in user simulators while preserving the original task goals. Rather than hand-crafting personas, we cast persona generation as an LLM-driven evolutionary program search that optimizes a Python generator to discover behaviors and translate them into task-preserving roleplay policies. Candidate generators are guided by a multi-objective fitness score combining human-likeness with broad coverage of human behavioral patterns. Once optimized, the generator produces a diverse population of human-like personas for any task in the domain. Across tau^2-bench retail and airline domains, evolved PPol programs yield 33-62% absolute gains in fitness score over the baseline simulator. In a blinded evaluation, annotators rated PPol-conditioned users as human 80.4% of the time, close to real human traces and nearly twice as frequently as baseline simulators. Agents trained with PPol are more robust to challenging, out-of-distribution behaviors, improving task success by +17% relative to training only on existing simulated interactions. This offers a novel approach to strengthen simulator-based evaluation and training without changing tasks or rewards.
Large language models (LLMs) are increasingly used to simulate human collective behavior, yet claims that such simulations are human-like remain largely untested. We conducted a systematic audit (pre-registered on OSF) of LLM-based social simulations across four databases (Scopus, IEEE Xplore, ACM Digital Library, and arXiv). Across 576 studies reported in 350 recent papers, we applied six methodological evaluations: agent Profile, Interaction, Memory, Minimal-Control, Unawareness, and Realism (PIMMUR). Coding every study against pre-specified rules, we revealed that PIM were met more often than MUR. Frontier LLMs correctly identified the underlying social experiment in 65.2% of cases, and 50.6% of prompts imposed constraints that pre-determined the outcome. These compliance rates are upper bounds, because incomplete methodological reporting (for example, unreleased prompts) limits the available evidence. Reproducing five representative experiments (e.g., opinion dynamics), we found that reported collective phenomena often vanish or reverse once PIMMUR principles are enforced, indicating that many "emergent" behaviors are methodological artifacts rather than genuine social dynamics. Current LLM simulations may therefore capture model-specific biases rather than universal features of human social behavior, raising concerns about their use as scientific proxies for human society.