From Gaze to Guidance: Interpreting and Adapting to Users' Cognitive Needs with Multimodal Gaze-Aware AI Assistants
Organizations: Microsoft Research Cambridge, MA, USA · MIT Media Lab Cambridge, MA, USA · Microsoft Research Cambridge, Massachusetts, USA
Abstract
Current LLM assistants are powerful at answering questions, but they have limited access to the behavioral context that reveals when and where a user is struggling. We present a gaze-grounded multimodal LLM assistant that uses egocentric video with gaze overlays to identify likely points of difficulty and target follow-up retrospective assistance. We instantiate this vision in a controlled study (n=36) comparing the gaze-aware AI assistant to a text-only LLM assistant. Compared to a conventional LLM assistant, the gaze-aware assistant was rated as significantly more accurate and personalized in its assessments of users' reading behavior and significantly improved people's ability to recall information. Users spoke significantly fewer words with the gaze-aware assistant, indicating more efficient interactions. Qualitative results underscored both perceived benefits in comprehension and challenges when interpretations of gaze behaviors were inaccurate. Our findings suggest that gaze-aware LLM assistants can reason about cognitive needs to improve cognitive outcomes of users.
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Supplementary material from the paper’s appendix.
Appendix
| Item Type | Topic | Question Stem | A | B | C | D |
|---|---|---|---|---|---|---|
| Recall | Inflation | Inflation refers to the rate at which … | wages fall | money supply shrinks | prices rise* | debt grows |
| Recall | Plate Tectonics | The layer beneath the lithosphere is called the … | lower crust | asthenosphere* | outer core | biosphere |
| Definition Probe | Inflation | An inflation hawk is … | trader buying gold in recessions | citizen anti-food-tax lobby | policymaker prioritizing low inflation even over growth* | energy market index |
| Definition Probe | Plate Tectonics | In geology, mafic rocks are … | rich in Mg and Fe (dark)* | silica-rich and light-colored | frozen seawater crystals | formed only by asteroid impacts |
| Concept Inventory | Inflation | Cost-push inflation arises chiefly when … | demand outpaces supply | input costs (e.g., wages/oil) rise* | taxes are cut | exports surge |
| Concept Inventory | Plate Tectonics | Plate motion is primarily driven by … | Earth rotation | mantle convection and slab pull* | lunar tides | magnetic storms |