This paper studies uncertainty quantification for large language models (LLMs) under black-box access, where only a small number of responses can be sampled for each query. In this setting, estimating the effective semantic alphabet size--that is, the number of distinct meanings expressed in the sampled responses--provides a useful proxy for downstream risk. However, frequency-based estimators tend to undercount rare semantic modes when the sample size is small, while graph-spectral quantities alone are not designed to estimate semantic occupancy accurately. To address this issue, we propose SHADE (Soft-Hybrid Alphabet Dynamic Estimator), a simple and interpretable estimator that combines Generalized Good-Turing coverage with a heat-kernel trace of the normalized Laplacian constructed from an entailment-weighted graph over sampled responses. The estimated coverage adaptively determines the fusion rule: under high coverage, SHADE uses a convex combination of the two signals, while under low coverage it applies a LogSumExp fusion to emphasize missing or weakly observed semantic modes. A finite-sample correction is then introduced to stabilize the resulting cardinality estimate before converting it into a coverage-adjusted semantic entropy score. Experiments on pooled semantic alphabet-size estimation against large-sample references and on QA incorrectness detection show that SHADE achieves the strongest improvements in the most sample-limited regime, while the performance gap narrows as the number of samples increases. These results suggest that hybrid semantic occupancy estimation is particularly beneficial when black-box uncertainty quantification must operate under tight sampling budgets.
LLMs' overconfidence, particularly when hallucinating, poses a significant challenge for the deployment of the models in safety-critical settings and makes a reliable estimation of uncertainty necessary. Existing approaches for uncertainty quantification typically prioritize lexical or probabilistic measures; however, these techniques often ignore the semantic variance of different responses with similar meaning. In this paper, we propose Adaptive Conformal Semantic Entropy (ACSE), a method for estimating prompt-level uncertainty by adaptively measuring semantic dispersion in LLMs outputs. Our uncertainty scoring function is based on clustering semantic entropy of multiple diverse responses to the same prompt. The function adaptively adjusts the uncertainty score based on semantic features of each cluster. To ensure statistical reliability of our score, we use conformal calibration to apply a decision rule to accept/abstain the prompts, providing a finite-sample, distribution-free guarantee such that the error rate among the accepted responses remains bounded by a user-specified tolerance. Our extensive experimental evaluations using different LLMs and datasets, demonstrate that our approach consistently outperforms state-of-the-art uncertainty quantification baselines using discriminative performance, conformal guarantees, and probabilistic calibration indicators. As a highlight, for TriviaQA dataset, AUROC of our approach is 0.88 compared to 0.65 produced by the token entropy approach.
Reliable uncertainty estimation is a crucial requirement for deploying large language models (LLMs) and vision-language models (VLMs) in safety-critical settings, especially when the model parameters are not accessible (black-box). We propose BiG-SURE, an uncertainty estimator based on cross-temperature semantic agreement. The method samples low-temperature responses as stable semantic anchors and high-temperature responses as probes under meaning-preserving input transformations. It then constructs an anchor-probe Bipartite Graph (BiG) using NLI-based entailment scores and defines confidence through the normalized squared spectral energy of this matrix, with uncertainty given by its complement. This bipartite graph-based Semantic Uncertainty and Reliability Estimation (SURE) score measures whether high-temperature probes remain semantically aligned with the model's stable low-temperature belief or not. We evaluate BiG-SURE on text QA, multilingual QA, and multimodal QA tasks across multiple model families. In these experiments, BiG-SURE improves average abstention AUROC over prior black-box uncertainty estimators, while remaining simple, unsupervised, and applicable to black-box model settings.
Although large language models (LLMs) have shown strong capabilities across a wide range of tasks, their outputs often remain unreliable and may contain hallucinations, making uncertainty estimation (UE) essential for building trustworthy LLMs. In practice, many mainstream LLMs are only accessible through restricted APIs, where internal signals such as logits and hidden states are unavailable, making black-box UE especially important. However, existing work on black-box UE for LLMs remains fragmented in methodology and lacks a unified empirical comparison. To address this gap, we present a systematic review of black-box UE methods and organize them into five categories: verbalization-based, sampling-based, explanation-based, multi-agent, and hybrid methods. We further build a unified evaluation framework and benchmark 24 representative methods across 4 models and 4 dataset settings. Our results show that no single method consistently dominates across all settings. Nevertheless, methods that reason over and compare candidates in the answer space are generally effective, and hybrid methods that combine multiple uncertainty signals perform well under most conditions. By releasing the benchmark data and a unified evaluation framework, we aim to facilitate reproducible comparisons and support future research, while our empirical findings provide practical guidance for developing future black-box UE methods for LLMs.