Value-Sensitive AI for Prayer: Balancing the Agencies Between Human and AI Agents in Spiritual Context
Authors: Soonho Kwon, Dong Whi Yoo, Shaowen Bardzell, Younah Kang
Abstract
We present four conceptual value-sensitive AI systems to examine how the presence of AI could influence praying experiences. Drawing on key values and practices associated with praying identified through a diary study, we designed AI systems intended to "assist" prayer practices. These designs were presented to participants through speculative design workbooks, serving as provocations to co-reflect on how the intervention of AI systems might shape their praying experiences. Our findings suggest that a sense of authenticity (or feeling a genuine connection to the divine) is a crucial value, while the presence of AI was often perceived as diminishing this authenticity, particularly when AI assumed too much agency in guiding praying practices. Based on our findings, we argue that AI system designs for deeply value-laden experiences should preserve users' agency in shaping their own experiences by maintaining interpretive openness, perhaps by leveraging AI's inexplicability as a resource for personal meaning-making or by recognizing non-use of AI as a legitimate design choice.
AI systems have long been expected to interact with users, answering questions, generating content, and continuing (social) conversations. Agentic AI, however, breaks from this expectation, as its primary objective is workflow execution on behalf of the users. If a system becomes more agentic, do users need less interaction with the system? Our answer is: less routine back-and-forth, but more communication for oversight and explanation, as agentic AI proactively acts, not just responds. Grounded in a communication perspective, we discuss how users perceive the communicative roles of AI systems (whether as the source of actions or merely a channel), and how this can shape trust. Because agentic AI can play multiple communicative roles, it can complicate this source perception and introduce potential risks. To address this, we propose three types of explanations that agentic AI needs to incorporate (action-process, uncertainty, and coordination), and suggest that customization affordances that allow users to decide when and which explanations they see may be key to preserving human agency as AI autonomy increases.
AI agents are rapidly evolving into autonomous systems capable of sustained interaction, tool use, and long-term collaboration. Yet their real-world adoption remains limited, suggesting that the key barrier lies not only in technical capability but also in a lack of design knowledge for successful human-agent interaction. This position paper argues that AI agents should not be solely evaluated or deployed based on autonomous task capability alone; because agents interact with, adapt to, influence, and sometimes fail humans, human-agent interaction must be treated as a core design and evaluation target for agentic AI. We present 14 design principles that articulate the ideal human-agent relationship across four interaction stages: initially, during interaction, over time, and when things go wrong. We use these principles to evaluate nine agent systems to illustrate that these design principles can provide actionable guidance for AI design teams to systematically design and evaluate agents that are usable, trustworthy, and effective in real-world interactive settings.
AI agents pose significant risks as they are granted increasing autonomy. A commonly proposed solution is human oversight and keeping a ''human in the loop'', but this is not a simple solution: Not only do current approaches to AI agent design impede effective human oversight, but the cognitive capacities required for it are also themselves degraded by extended use of AI systems. This position paper argues that current approaches to the development and deployment of AI agent systems do not support effective human oversight -- they contribute to its degradation. To address this, a top priority in the advancement of AI agents should be supporting the situated goals and cognitive requirements of effective human oversight, treating the human needs of overseers at the same level of importance as AI agent capability. To put this idea into practice, we connect work on automation and human-computer interaction to AI agent processes, outlining design-level affordances and organizational protocols that (1) support overseers in exercising critical judgement and (2) counteract the skill atrophy that arises from extended use of automation. We urge developers and deployers to adopt these or similar approaches. Without explicit support for the cognitive demands of effective human-agent interaction, AI agent systems will continue to passively incentivize the degradation of the very human skills they rely on.