cs.AIApr 28, 2026

Hierarchical Multi-Persona Induction from User Behavioral Logs: Learning Evidence-Grounded and Truthful Personas

Authors: Nayoung ChoiHaeyu JeongChangbong KimHongjun LimJinho D. Choi

Organizations: Department of Computer Science, Emory University, Atlanta, GA, USA · Naver Corporation, South Korea

Abstract

Behavioral logs provide rich signals for user modeling, but are noisy and interleaved across diverse intents. Recent work uses LLMs to generate interpretable natural-language personas from user logs, yet evaluation often emphasizes downstream utility, providing limited assurance of persona quality itself. We propose a hierarchical framework that aggregates user actions into intent memories and induces multiple evidence-grounded personas by clustering and labeling these memories. We formulate persona induction as an optimization problem over persona quality-captured by cluster cohesion, persona-evidence alignment, and persona truthfulness-and train the persona model using a groupwise extension of Direct Preference Optimization (DPO). Experiments on a large-scale service log and two public datasets show that our method induces more coherent, evidence-grounded, and trustworthy personas, while also improving future interaction prediction.

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