rAIson: Developing Reliable Decision-Making Agents

In the field of Artificial Intelligence, an agent is a system which is able to autonomously make decisions in order to reach a desired goal. As these systems grow more prevalent in our day-to-day lives, there has been an increased need to add explainability features which can provide an account for an agent's behavior. We therefore propose a framework that outlines how to produce comprehensible explanations for policy-aware agents, or agents which have rule-enforcing policies incorporated in their decision-making framework. This framework is designed using insights from the social sciences on how to produce good explanations. It is implemented in the Answer Set Programming language while using Python to assist with information extraction and natural-language translation. Because these agents incur penalties when violating policies, we are able to leverage these penalties to detect undesirable events in scenarios that are counterfactual to the agents' original actions. This lends itself to creating contrastive explanations (e.g., "the agent performed this action because, had it not, undesirable event X would have occurred."), which formulate the core component for our explainability framework. The framework is evaluated using a survey wherein human participants provide feedback on our program-generated explanations.

AI agents often fail in ways that are difficult to localize because executions are probabilistic, long-horizon, multi-agent, and mediated by noisy tool outputs. We address this gap by manually annotating failed agent runs and release a novel benchmark of 170 trajectories across 11 diverse task settings, including structured API workflows, incident management, and open-ended web/file tasks. Each trajectory is annotated with a critical failure step and a category from a grounded-theory derived, cross-domain failure taxonomy. To mitigate the human cost of failure attribution, we present AgentRx, an $\textit{automated diagnostic framework}$ that pinpoints the critical failure step in a failed agent trajectory. It synthesizes constraints, evaluates them step-by-step, and produces an auditable validation log of constraint violations with associated evidence; an LLM-based judge uses this log to localize the critical step and category. AgentRx improves step localization by 75% on average over prior work, while providing failure category attribution.

Training safe Reinforcement Learning (RL) systems is inherently challenging, with no guarantee of avoiding unwanted behaviors. The most effective defenses against this are (i) transparency through explainability and (ii) alignment via human feedback. While both show promising results, no publicly available framework currently combines them. To address this, we introduce Themis, an XAI-enabled testing and evaluation framework for Reinforcement Learning from Human Feedback. Themis supports over 200 widely used environments and is easily configurable for experiments in RL, transparency, and alignment. Our results show that Themis can train reward models that match or outperform the environment's true reward signal using human preferences. We also provide a cloud-based platform for collecting human feedback and managing experiments. It is user-friendly, auto-scalable, and supports large participant groups across multiple experiments without extra development overhead. Tests show Themis can support one thousand users in back-to-back experiments on a modest commercial machine.