Atomic Fact-Checking Increases Clinician Trust in Large Language Model Recommendations for Oncology Decision Support: A Randomized Controlled Trial

Medical AI has shifted from reasoning to agentic AI, a new paradigm that autonomously invokes external tools during reasoning, rendering intermediate reasoning steps and tool outputs transparent to users. Although proven to outperform previous models, physician trust in agentic AI remains largely unexplored. To address this, three physicians evaluated 315 multimodal clinical cases quantifying both process-oriented cognitive trust and outcome-oriented behavioral reliance. Comparing agentic AI against non-agentic baselines, physicians exhibited significantly higher cognitive and behavioral trust for the agentic model (P < 0.001). Specifically, on treatment planning tasks, physicians trusted the agentic reasoning most, preferring it in 89.57% of cases. Furthermore, process-oriented cognitive trust is significantly associated with outcome-oriented behavioral reliance (P < 0.001). However, measurable over-reliance on incorrect agentic outputs still exists, highlighting the inherent limitations of decision-logic transparency alone and underscoring the continuous need for rigorous clinician oversight.

Accountability means a decision can be examined, justified, and contested. LLMs make this hard: fluent output may be ungrounded, incomplete, or unfaithful to the decision process. Achieving accountability requires verified rationales (how was the decision reached), assumptions (what was assumed rather than known), policy consistency (the same treatment for the same facts), and pivotal conditions (what would change the outcome). We introduce self-faithfulness as an automatic test of accountability: changing the pivotal conditions should change the decision. We examine accountable AI through clinical trial matching, a high-stakes task central to evidence-based medicine. Although LLM-based matchers match patients to trials reasonably accurately, they apply decision policies inconsistently and produce rationales that are unfaithful to their own decisions. We introduce VERDICT, an LLM-based agent that translates a decision task, its constraints, and its policy into Satisfiability Modulo Theories (SMT), then derives the decision with SMT and MaxSMT solvers -- so policies are applied consistently and decisions are accountable by construction. Across a SIGIR 2016-derived dataset and TREC 2021, VERDICT achieves the strongest decision accuracy among LLM-only and neurosymbolic baselines, applies policies with perfect consistency, and produces clinician-preferred rationales grounded in explicit assumptions and pivotal conditions, with improved counterfactual self-faithfulness.

Trust in clinical artificial intelligence (AI) cannot be reduced to model accuracy, fluency of generation, or overall positive user impression. In medicine, trust must be engineered as a measurable system property grounded in evidence, supervision, and operational boundaries of AI autonomy. This article proposes a practical framework for trustworthy clinical AI built around three principles: evidence, supervision, and staged autonomy. Rather than replacing deterministic clinical logic wholesale with end-to-end black-box models, the proposed approach combines a deterministic core, a patient-specific AI assistant for contextual validation, a multi-tier model escalation mechanism, and a human supervision layer for verification, escalation, and risk control. We demonstrate that trust also depends on selective verification of clinically critical findings, bounded clinical context, disciplined prompt architecture, and careful evaluation on realistic cases. Classifier-driven modular prompting is examined as an incremental path to scaling clinical depth without sacrificing prompt performance and without waiting for complete rule-based coverage. To operationalize trust, a set of trust metrics is proposed, built on metrological principles -- measurement uncertainty, calibration, traceability -- enabling quantitative rather than subjective assessment of each architectural layer. In this perspective, trustworthy clinical AI emerges not as a property of an individual model, but as an architectural outcome of a system into which evidence trails, human oversight, tiered escalation, and graduated action rights are embedded from the outset.