Organizations: Wuhan University1, Wuhan, China1 · The Hong Kong University of Science and Technology3, Hong Kong, China23 · The Chinese University of Hong Kong2, Hong Kong, China23
Abstract
Large Language Model (LLM) agents are increasingly expected to maintain coherent, long-term personalized memory, yet current benchmarks primarily measure static fact retrieval, overlooking the ability to revise stored beliefs when new evidence emerges. We identify a critical and underexplored failure mode, Implicit Conflict: a later observation invalidates an earlier memory without explicit negation, requiring contextual inference and commonsense reasoning to detect. To rigorously evaluate this capability, we introduce STALE, a benchmark of 400 expert-validated conflict scenarios (1,200 evaluation queries across three probing dimensions) spanning over 100 everyday topics with contexts up to 150K tokens. We propose a three-dimensional probing framework that tests State Resolution (detecting that a prior belief is outdated), Premise Resistance (rejecting queries that falsely presuppose a stale state), and Implicit Policy Adaptation (proactively applying updated states in downstream behavior). A systematic evaluation of frontier LLMs and specialized memory frameworks reveals a pervasive gap between retrieving updated evidence and acting on it, with even the best evaluated model achieving only 55.2% overall accuracy. Models often accept outdated assumptions embedded in a user's query, and they struggle to recognize when a change in one aspect of the user's state should invalidate related memories. To establish an initial baseline for state-aware memory, we further present CUPMem, a prototype that strengthens write-time revision through structured state consolidation and propagation-aware search, suggesting that explicit state adjudication is a promising direction for robust agentic memory.
Large language model (LLM) agents rely on long-term memory to support extended interactions and personalized assistance beyond finite context windows. Existing memory agents actively update external memory through generated write, revise, and delete operations, but these updates may omit important information, corrupt existing memory, or introduce unsupported hallucinated content. Once stored, such errors become persistent system-state failures that can affect future reasoning and generation. In this paper, we propose TrustMem, a framework designed to improve the trustworthiness of memory consolidation. TrustMem relies on a Memory Transition Verifier to evaluate the transition process of memory updates in terms of coverage, preservation, and faithfulness. It further constructs preference pairs among candidate updates under the same memory state, enabling preference-guided reinforcement learning to directly optimize memory updating behaviors. Extensive experiments demonstrate that TrustMem improves both memory utility and reliability: it achieves state-of-the-art results across MemoryAgentBench, HaluMem, and the Mem-alpha validation set, improves HaluMem memory extraction by 12.14 F1 points, and reduces transition-level omission, corruption, and hallucination by 40.1%, 79.1%, and 50.0%, respectively, compared with the strongest baseline for each error type.
Long-term memory has become increasingly important for LLM agents that operate across extended interactions and evolving task contexts. Recent memory systems have made past experiences more persistent, compact, and retrievable, but retrieval alone does not ensure that a memory provides valid evidence for the current query. When experiences are compressed into reusable fragments, memories from different situations may appear equally relevant if they involve recurring entities or user states. We refer to this failure as context collapse: memories lose the surrounding context needed to judge whether they provide valid evidence for the current query. To address this problem, we propose Contextual Reinstatement for Agentic Memory (RaMem), a framework that turns retrieved memory fragments into contextually verifiable evidence. RaMem operates through four coordinated stages: (i) evidence anchoring grounds each memory in its original episodic conditions, especially event time, mention time, session span, and participants; (ii) recall condition induction derives the evidence conditions implied by the query; (iii) validity-aware retrieval uses these conditions to prioritize context-compatible memories while retaining content-relevant candidates as fallback evidence; and (iv) context-preserved synthesis keeps the selected memories' structured context available to the generator. Experiments on long-term memory benchmarks show that RaMem consistently improves performance over strong memory baselines, with average F1 gains of more than 10% across several backbones.
Memory-augmented VLM agents act on persistent spatial knowledge, yet that knowledge silently goes stale as the environment changes. We ask what happens when an agent must reconcile a confident memory claim with a contradicting observation, and whether current models can catch the conflict before it becomes a safety-relevant mistake. Using a dynamic FrozenLake testbed, we pair a staleness-detection task with a downstream navigation task across three closed-source models and three open-weight VLMs under both text and image inputs (1,800 detection runs, and 12,000 text-mode navigation episodes over four LLM navigators at a shared 50-seed scale). Three findings emerge. First, text solvability does not imply visual grounding: models that flag stale entries reliably from text nonetheless span vision F1 from 0.887 down to 0.067 on the identical grids, and the weakest keeps making fluent, confident decisions that ignore the image. Second, consuming stale memory without an audit is a safety liability: in our primary GPT-4o setting, an agent that trusts raw memory dies more than twice as often as the same agent given no memory at all. Third, auditing helps but does not close the gap: a transparent read-time filter removes much of the safety cost in text mode, yet even oracle stale labels bring no further significant gain on the current grid size, and when visual auditing is unreliable, filtering yields no consistent benefit. Together these results frame spatial-memory staleness as a safety failure mode and isolate reliable visual grounding and action selection under memory--observation conflict as the central open challenges for memory-augmented agents.