SCENE: Recognizing Social Norms and Sanctioning in Group Chats

Online group chats are social spaces with local conversational norms that are rarely stated explicitly. The ability and willingness of LLM-based agents to recognize and adapt to these norms remains mostly unexplored. We introduce LoSoNA, a benchmark for local social norm adaptation in multi-party chat. Each scenario gives a subject model a curated group-chat transcript in which non-subject participants demonstrate a hidden local norm, followed by a final elicitor turn that forces a response revealing whether the subject has inferred that norm. We evaluate eight frontier and open-weight models under four prompting conditions that vary how explicitly the model is told to treat the prior conversation as evidence for how it should answer. Naive prompting remains limited for most models; explicit norm-aware prompting helps unevenly, with Gemini 3.1 Pro reaching $84.2\%$ and Claude Fable 5 reaching $81.6\%$, while several other models show small gains or regressions. LoSoNA contributes to recent calls for evaluating LLM social capabilities by testing whether models can infer local conversational norms from precedent and use them in a one-turn group-chat response.

Social norms reflect shared expectations on acceptable behavior. Measuring social norms alignment remains challenging, with existing approaches typically relying on artificial closed-form evaluations such as multiple-choice questionnaires or measuring agreement with predefined statements. In the context of this work, social norms alignment refers to measuring an agreement between solutions with respect to the social problem or dilemma. We propose a framework for measuring social norm alignment in naturalistic, free-form settings through solution matching. The framework enables us to measure alignment between any two dilemma responses e.g., LLMs to a human, LLMs to LLMs, or human to human. We introduce two metrics: stated and explicit agreement accuracy, and construct a dataset of 3k non-trivial social dilemmas in Danish. All dilemmas are assigned reference solutions derived from three panelists, who serve as culturally grounded judges. We evaluate the agreement of several LLMs and human responses in an interaction setup that resembles natural user-model conversations. Our results show that the proposed metrics produce consistent model rankings and reveal variation in agreement across different types of dilemmas, with higher agreement observed for topics such as neighbor conflicts and shared living situations. Overall, our work introduces a dataset and evaluation framework for studying culturally grounded social reasoning in naturalistic open-ended conversations.

Multimodal large language models (MLLMs) are increasingly deployed as embodied planners in egocentric environments, where task success requires not only achieving instructed goals but also acting in socially appropriate ways. While explicit goals may render certain actions optimal, implicit social norms often impose hidden constraints. Existing evaluations typically focus on explicit goal achievement or direct norm knowledge, seldom assessing whether planners can infer and apply these hidden constraints within action sequences. We introduce NormAct, a benchmark for embodied social-norm interactions that evaluates plans on Goal Achievement, Norm Compliance, and overall Task Success. NormAct uniquely embeds hidden norms within ordinary tasks, testing whether models can realize them without explicit instruction. Experiments with state-of-the-art MLLMs (GPT-5.4, Claude Opus 4.7, Gemini 3 Pro) reveal a significant gap: models achieve explicit goals in 67.3% of cases, but comply with hidden norms in only 26.4%. Cue-condition experiments indicate that this gap stems not from a lack of general social knowledge, but from challenges in activating and grounding relevant norms in context. To address this, we propose NormPerceptor, a context-conditioned cue generator that infers scene-relevant norms prior to planning, increasing Task Success from 24.2% to 46.7%. Our results underscore the importance of enabling embodied agents to proactively detect hidden norms, ground them in visual evidence, and integrate them as action-planning constraints. Our benchmark is publicly available at https://huggingface.co/datasets/Caleb196x/NormAct.