Access Timing as Scaffolding: A Reinforcement Learning Approach to GenAI in Education

How much have students' ordinary learning processes shifted in response to generative AI, and how does that affect their durable learning outcomes? Self-report surveys show little change, while small-scale behavioral studies report widespread AI use without the scale or duration to measure learning consequences. We address both questions using a ten-year panel of $3.2$ million ALEKS learning interactions for investigating time-on-task, complemented by ALEKS PPL placement-assessment data for examining proctoring and learning outcomes, with a quasi-experimental design exploiting variation in tasks that are more susceptible to AI (text-based word problems) and less susceptible to AI (interactive graph-based problems). Learning time on AI-susceptible problems declines $2.8\%$ per quarter among college students after ChatGPT's release, cumulating to $26.9\%$ over eleven quarters; high-schoolers show $31.3\%$, middle-schoolers $9.0\%$, and Grade 5 students no detectable change. Among college students, the post-ChatGPT divergence vanishes entirely under proctoring, ruling out broad efficiency gains as the likely explanation. Logistic fixed-effects models on randomly assigned proctored retention items yield a $25\%$ cumulative decline in odds of correct response; the same estimator on non-proctored assessment produces a large opposite-signed increase -- inconsistent with any platform, cohort, or curriculum explanation. These results are among the first large-scale behavioral and outcome evidence that generative AI has altered how students study and the knowledge they build -- the population-level indicator of \emph{cognitive surrender}, with direct implications for educational research, assessment governance, and AI policy.

Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled experiment in which participants-analogs of early-career knowledge workers-were assigned to self-study a technical domain using either traditional resources or large-language-model (LLM) assistance. On average, GenAI access significantly increased task performance, but the distribution of gains was highly uneven. Improvements were not predicted by GPA or prior knowledge, but by \textit{AI Interaction Competence (AIC)} -- the ability to elicit, filter, and verify model outputs. High-AIC participants realized outsized gains; low-AIC participants saw limited or even negative marginal returns. A scaffolding intervention (conceptual maps) reduced outcome variance, indicating that standardized workflows can mitigate inequality in AI-mediated performance. We interpret these findings through the lens of human-AI complementarities: GenAI raises mean productivity while introducing a new axis of capability inequality. Managerially, firms should pair GenAI access with short AIC micro-training and simple standard operating procedures to capture value consistently and avoid uneven adoption outcomes.

Feedback processes strongly influence student learning, yet their educational value depends on addressing two distinct challenges: providing high-quality, timely, and individualised feedback at scale, and supporting students to interpret, evaluate, and act on that feedback productively. Generative AI offers a credible means of addressing the provision challenge, but students' uptake of AI-generated feedback remains limited. We conducted a large-scale quasi-experimental sequential cohort study comparing three AI-mediated feedback workflows across 13,037 students and 51,296 student-authored resources. In Directed Feedback (n = 3,723), students received AI-generated feedback comments without structured support. In Self-Directed Feedback (n = 3,951), students could initiate optional AI-supported dialogue. In Enacted Feedback (n = 5,363), students were prompted to select feedback suggestions, evaluate their relevance, and engage in targeted AI-supported dialogue anchored to those selections. Enacted Feedback was associated with significantly higher uptake of AI-generated feedback, with an estimated probability of 26.2%, compared with 14.1% for Directed Feedback and 0.1% for Self-Directed Feedback. It was also associated with significantly higher self-assessment confidence and submitted-work quality than both comparison conditions. These findings suggest that the educational value of AI-generated feedback depends not only on the quality of feedback comments, but also on workflows that actively structure students' enactment of feedback literacy processes. The results have implications for the design of AI feedback systems that position learners as active participants in judgement, dialogue, and improvement rather than passive recipients of comments. Overall findings show that AI access alone is insufficient; purposeful workflow design is central to productive feedback use.