Puzzled By ChatGPT? No more! A Jigsaw Puzzle to Promote AI Literacy and Awareness

Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language models within a broader historical shift in computing paradigms and argues that many of the confusions surrounding their use arise from a mismatch between how these systems are built, how they behave, and how people expect computers to behave writ large. Rather than treating generative AI as a monolithic technology, the chapter decomposes it into interacting components, spanning data, models, product features, and user inputs, each introducing distinct affordances and tensions. Particular attention is given to the statistical and data-based foundations of these systems and to the fact that their surface behavior is explicitly human-like, a combination that places them squarely within the intellectual traditions of educational and behavioral research. From this perspective, educational researchers are unusually well positioned to study, evaluate, and productively use generative AI systems, drawing on established methods for modeling latent processes, managing uncertainty, and interpreting complex human-system interactions. The goal is to equip readers with a conceptual map that supports more informed experimentation, critical interpretation, and responsible use as these systems continue to evolve.

Large Language Models (LLMs) can produce detailed answers to complex queries, but these answers are typically presented as dense linear text, which makes fine-grained inspection, navigation, and return visits difficult. We present ChatImage, a system that converts long-form LLM answers into interactive visual images. Given a textual answer, ChatImage first normalizes its content into structured visual modules, plans a visual layout, and renders a coherent image. It then applies a second grounding pass to the rendered image with vision grounding models such as LocateAnything and MiMo-Vision, with optional SAM-style mask refinement, to identify the visible regions that should support interaction. From these grounded regions, ChatImage overlays transparent clickable hotspots on the image. Each hotspot opens a detail panel and a region-scoped follow-up thread, allowing the user to inspect and query a specific part of the answer without re-reading the full response. Instead of treating planned coordinates as the final interaction geometry, ChatImage uses them as priors and grounds the interaction targets after rendering, which improves consistency between visual content and clickable regions. We release a reference implementation and introduce a 30-question benchmark covering infographic, map, and scene-based answer formats. Evaluation with configured external models reports interaction-loop completion, a strict visual-alignment gate, and a SAM-based mask-completeness diagnostic.

Current Generative AI (GenAI) interfaces remain largely constrained to chatbox interaction, which can impose high cognitive demands on users and create substantial barriers for people with intellectual disabilities (ID), including prompt formulation difficulties, response overload, and limited mechanisms to assess information reliability. To explore alternative interaction models for cognitive accessibility, we conducted a cross-disciplinary co-design challenge in which two student cohorts (Computer Science and Industrial Design) developed interface concepts from the same set of functional requirements (e.g., prompt scaffolding, structured output, GUI-based refinement, transparency, and personalization). Comparing the resulting proposals reveals both convergence on foundational requirements (notably initial calibration, proactive prompting, and direct manipulation of response fragments) and complementary contributions that outline a multi-layered support system. Computer Science teams primarily produced structural scaffolding, emphasizing predictability, navigability, and trust through mechanisms such as reliability indicators, explicit sources, and context management for long conversations. Industrial Design teams emphasized experiential scaffolding, focusing on pacing, attention guidance, multimodality, and proactive agency, including step-by-step response flows, focus modes, and assistant-like integrations. We synthesize these findings into a dual-layer scaffolding framework that expands the design space for cognitively accessible GenAI interaction beyond chat-centric models and motivates future work on expert refinement, technical feasibility, and empirical validation with users with ID.