The increasing use of automated translation quality estimation (QE) systems calls for practical, decision-oriented methods for evaluating their performance. We propose that Receiver Operating Characteristic (ROC) analysis is a useful approach for this purpose. Our study shows that ROC analysis not only produces results consistent with currently prevalent methods, but also offers several important advantages, including actionable performance insights that support business decision-making.
Automation of Translation Quality Estimation (QE) has emerged as a widely discussed approach to managing translation quality at scale, and a growing number of tools and technologies have been released in pursuit of this goal. However, the proliferation of new QE systems has not always been accompanied by robust, transparent, and reproducible research and testing. This gap deserves critical scrutiny. This paper examines some fundamental limitations of the QE technology from both theoretical and empirical perspectives, arguing that current QE systems are structurally ill-equipped to serve as reliable standalone tools in real-world translation workflows. The reviewed evidence suggests that QE suffers from a range of interrelated and largely unresolved limitations. Most fundamentally, the evaluation of the quality of translation at the level of isolated segments is problematic because it tends to miss out on cohesion, coherence, and stylistic and rhetorical text features. In addition, empirical research documents several other limitations and flaws, including failure to generalize, systematic biases, overfitting and distribution collapse, performance gaps, error annotation challenges, and data scarcity. These are structural limitations arising from the complexity of human language and translation as a cognitive and communicative act - limitations that more data and better architectures have so far not overcome. Consequently, segment-level QE scores should not be used as a standalone basis for routing, release, or review bypass in production; we argue future work should focus on automating human evaluation grounded in MQM.
Serge Gladkoff, Angelika Vaasa, Sue Ellen Wright +2
Current state-of-the-art Quality Estimation (QE) in machine translation relies on massive, proprietary LLMs, raising data privacy concerns. We demonstrate that smaller, open-source LLMs (<30B parameters) are a viable, cost-effective and privacy-preserving alternative. Using a single-pass prompting strategy, our models simultaneously generate quality scores, MQM error annotations, suggested error corrections, and full post-editions. Our analysis shows these models achieve highly competitive system-level correlations with human judgments that outperform traditional neural metrics, fine-tuned models, and human inter-annotator agreement, effectively approximating the capabilities of much larger proprietary LLMs.
How can a monolingual English speaker determine whether an automatic translation in French is good enough to be shared? Existing MT error detection and quality estimation (QE) techniques do not address this practical scenario. We introduce AskQE, a question generation and answering framework designed to detect critical MT errors and provide actionable feedback, helping users decide whether to accept or reject MT outputs even without the knowledge of the target language. Using ContraTICO, a dataset of contrastive synthetic MT errors in the COVID-19 domain, we explore design choices for AskQE and develop an optimized version relying on LLaMA-3 70B and entailed facts to guide question generation. We evaluate the resulting system on the BioMQM dataset of naturally occurring MT errors, where AskQE has higher Kendall's Tau correlation and decision accuracy with human ratings compared to other QE metrics.