A Dataset of Robot-Patient and Doctor-Patient Medical Dialogues for Spoken Language Processing Tasks

Creating spoken dialogue datasets is methodologically challenging, and these challenges are amplified when the goal is to build multilingual, multi-parallel datasets at scale. This work introduces HEALTHDIAL, a large-scale, multilingual, and multi-parallel dataset for developing and evaluating retrieval-augmented generation (RAG)-based spoken dialogue systems. The dataset comprises 6,000 information-seeking dialogues (1,500 per language) grounded in trusted content from the World Health Organization (WHO) and 163 hours of user speech recorded from native speakers of diverse dialects across four official WHO languages: Arabic, Chinese, English, and Spanish. Each speaker is annotated with demographic (e.g., gender, age) and sociolinguistic (e.g., primary language, region of origin) variables. We report benchmark results across key dialogue tasks, which reveal consistent performance disparities across languages, even among high-resource ones. To support future research, we release the dataset, a prototype system, and a toolkit for data collection and system evaluation.

Most existing medical dialogue systems operate in a single-turn question--answering paradigm or rely on template-based datasets, limiting conversational realism and multilingual applicability. We introduce IndicMedDialog, a parallel multi-turn medical dialogue dataset spanning English and nine Indic languages: Assamese, Bengali, Gujarati, Hindi, Marathi, Punjabi, Tamil, Telugu, and Urdu. The dataset extends MDDial with LLM-generated synthetic consultations, translated using TranslateGemma, verified by native speakers, and refined through a script-aware post-processing pipeline to correct phonetic, lexical, and character-spacing errors. Building on this dataset, we fine-tune IndicMedLM via parameter-efficient adaptation of a quantized small language model, incorporating optional patient pre-context to personalise multi-turn symptom elicitation. We evaluate against zero-shot multilingual baselines, conduct systematic error analysis across ten languages, and validate clinical plausibility through medical expert evaluation.

An effective healthcare agent must be able to recall and reason over a patient's longitudinal medical history. However, the absence of datasets with realistic long-term dialogue timelines limits systematic evaluation. Real clinical text is constrained by privacy and ethics, while existing benchmarks focus on isolated interactions, failing to capture cross-session reasoning. We introduce a framework for synthesizing high-quality, long-term medical dialogues with LLMs. Our approach entails a knowledge-guided decomposition into three stages: constructing synthetic patient profiles with diverse disease and complication trajectories, generating multi-turn dialogues per encounter, and integrating them into a coherent longitudinal history dataset, MediLongChat. We establish three benchmark tasks-In-dialogue Reasoning, Cross-dialogue Reasoning, and Synthesis Reasoning-to evaluate the memory capabilities of healthcare agents. To assess data quality, we introduce a multi-dimensional evaluation framework combining vector-based metrics with LLM-as-a-judge assessments. Specifically, we define automatic measures-Faithfulness, Coherence, and Diversity-together with two LLM-based evaluations: Correctness and Realism. Benchmark experiments show that even state-of-the-art LLMs struggle with MediLongChat. These findings highlight the benchmark's applicability and underscore the need for tailored methods to advance healthcare agents.