Towards Faithful Agentic XAI: A Verification Method and an Open-World Benchmark for Better Model Faithfulness
Authors: Jaechang Kim, Sunung Mun, Seungjoon Lee, Jaewoong Cho, Jungseul Ok
Organizations: Graduate School of AI, POSTECH · Department of Computer Science and Engineering, POSTECH · Krafton
Abstract
Explainable AI (XAI) helps users interpret model behavior and identify potential faults. Agentic XAI systems use Large Language Models (LLMs) to make explanations more accessible through natural-language interaction, but they can also produce plausible yet unfaithful explanations. This risk arises because unreliable XAI outputs for complex models can be amplified by LLMs and mislead users. We propose Faithful Agentic XAI (FAX), a framework that improves explanation faithfulness through explicit verification. FAX decomposes draft explanations into claims and cross-checks them against inherently faithful tools, filtering unsupported or contradictory claims before final generation. We also introduce CRAFTER-XAI-Bench, an open-world reinforcement learning benchmark with complex policies, diverse goals, and challenging scenarios for assessing model-specific faithfulness. On CRAFTER-XAI-Bench, FAX improves simulation faithfulness from 0.20 for the strongest baseline to 0.46 while maintaining high informativeness, relevance, and fluency. On three tabular benchmarks, FAX performs competitively with prior Agentic XAI baselines, but our analysis shows that these settings can conflate task accuracy with model-specific faithfulness. These findings show that explicit verification is essential for faithful Agentic XAI and that that faithfulness benchmarks must be designed to test explanations against the behavior of the target model itself.
Evaluating the quality of explanations produced by explainable AI (XAI) methods remains challenging because existing approaches often rely on subjective human judgment, limiting reproducibility, scalability, and comparability between studies. We examine whether LLMs can serve as a reproducible and scalable mechanism to make comparative assessments of the quality of XAI explanations. We introduce XAI-Arena, an LLM-as-a-judge framework for scalable, reproducible, multidimensional, and stakeholder-sensitive evaluation of XAI explanation quality. XAI-Arena then allows us to compare XAI explanations along various dimensions, namely, perceived simplicity, clarity, task adequacy, trust calibration, actionability, transparency, faithfulness, and overall interpretability. We then benchmark XAI explanation methods across various datasets, machine learning models, and stakeholder personas. Human validation shows a strong positive association between LLM-generated and human ratings (Spearman's rho=.693, p<.001). Together, LLM-based evaluations can capture systematic differences in XAI explanation quality and provide a scalable and reproducible framework for comparative assessment of XAI explanations.
Yanfei Hu Fleischhauer, Alona Zharova, Nadja Klein +1
When asked to explain their decisions, LLMs can often give explanations which sound plausible to humans. But are these explanations faithful, i.e. do they convey the factors actually responsible for the decision? In this work, we analyse counterfactual faithfulness across 75 models from 13 families. We analyze the tradeoff between conciseness and comprehensiveness, how correlational faithfulness metrics assess this tradeoff, and the extent to which metrics can be gamed. This analysis motivates two new metrics: the phi-CCT, a simplified variant of the Correlational Counterfactual Test (CCT) which avoids the need for token probabilities while explaining most of the variance of the original test; and F-AUROC, which eliminates sensitivity to imbalanced intervention distributions and captures a model's ability to produce explanations with different levels of detail. Our findings reveal a clear scaling trend: larger and more capable models are consistently more faithful on all metrics we consider. Our code is available at https://github.com/google-deepmind/corr_faith.
Noah Y. Siegel, Nicolas Heess, Maria Perez-Ortiz +1
Large language models (LLMs) are increasingly used for consequential decisions, making their explanations an important tool for auditing model behavior. Unfortunately, these explanations can be unfaithful, failing to reflect the actual reasoning underlying the model's decisions. We consider a setting in which an LLM provides both an answer and an explanation in response to a question. We identify two distinct dimensions of unfaithful explanations: incompleteness, meaning that the explanation omits factors that influence the answer, and unsoundness, meaning that the explanation cites factors that did not influence the model's answer. Existing approaches to improving LLM faithfulness include training-time methods, which require access to model weights and extensive computational resources, and test-time methods that largely focus on addressing unsoundness. We introduce a test-time approach that directly targets incompleteness. We remove from the input the concepts not credited in the model's explanation and re-query the model on the reduced input. This eliminates unmentioned influences while preserving the influence of mentioned concepts. Across two datasets, multiple model families, and two independent faithfulness metrics, our approach improves explanation faithfulness compared to both standard prompting and prompting to encourage faithfulness. Our method is model-agnostic and can be applied at inference time without modifying model parameters, providing a flexible mechanism for reducing hidden influences and improving the reliability and safety of LLM-assisted decision making.