Organizations: Carnegie Mellon University · Google · Scale AI
Abstract
As language models improve and become increasingly deployed to solve a variety of tasks, trustworthiness becomes essential. Calibration is a good proxy for trust: well-calibrated confidence estimates help inform the risk versus reward tradeoff when trusting a specific model output. Unfortunately, even as models improve, they remain poorly calibrated, often biasing towards overconfidence. Additionally, calibration can be gamed: a policy that always predicts the base rate is perfectly calibrated, but completely uninformative. To resolve this, we develop a new metric, expected utility renormalized by the oracle (EURO), that balances calibration and informativeness. We also propose a general-purpose activation-based confidence, utility, and trust estimation protocol (ACUTE) to appropriately adjudicate uncertainty. The ACUTE protocol provides flexible, sample-efficient, and compute-efficient confidence estimators for 3 tasks including multiple choice question answering, tool-calling, and scientific document summarization across 6 models from 4 model families. ACUTE outperforms strong baselines on EURO, while maintaining low calibration error. Taken together, our work shows that equipping LLMs with the ACUTE protocol can improve calibration, utility, and trustworthiness in numerous settings.
LLM confidence calibration is often evaluated by comparing two signals: token-probability scores and verbalized confidence. These signals are sometimes treated as direct readouts of model uncertainty, but their comparison depends on measurement choices that are rarely made explicit. In the main analysis, we hold the verbalized-confidence elicitation fixed: a single prompt template, probability scale, and output format. We then vary the measurement axes that define the verbalized-vs-token comparison: which answer string receives the token-probability score, how that score is read from the answer tokens, and under which conditioning context it is measured. We evaluate this design on four QA benchmarks across three open 7--8B base/Instruct model families, with larger Qwen2.5 variants as same-family robustness checks. The resulting comparison is sensitive to these choices: conditioning context changes the sign or magnitude of the ECE gap across settings, token readout produces smaller but still sign-moving changes, and changing the ECE estimator has little effect. Under the default generated-answer, bare-context protocol, Instruct settings are close to parity rather than showing a large calibration gain for verbalized confidence. In a separate supplied-answer analysis, surface-plausible wrong answers receive nearly the same confidence as supplied gold answers, suggesting that verbalized confidence also reflects answer plausibility and provenance rather than correctness alone. We argue that both confidence signals should be treated as protocol-dependent behavioral measurements, and provide a reporting checklist covering elicitation provenance, scored answer, token-probability readout, and conditioning context.
Reasoning language models are increasingly asked not only to answer difficult questions, but also to estimate their likelihood of success. Existing methods typically elicit confidence only once: either before thinking or after answering. We argue that confidence in reasoning models is state-dependent: before thinking, confidence should estimate the chance of the model correctly solving the prompt, while after thinking it should predict whether the realized answer is likely to be correct. This distinction determines the appropriate supervision target: prompt-level success should supervise confidence estimates made after seeing the prompt, while individual answer-level correctness should supervise confidence estimates made after answering. We introduce CALIBER (Calibration Before and After Reasoning), which elicits both estimates and supervises each with the target matched to its information state. Under this unified protocol, CALIBER reduces Expected Calibration Error (ECE) by 52.5% over the strongest single-confidence baseline on BigMathDigits for the 7B model, while achieving the best Brier score and AUROC, and remains within 2.1 points of the best accuracy. Further, on a larger 30B model, CALIBER achieves the best ECE on BigMathDigits while remaining competitive in Brier score and AUROC. Out of distribution, it achieves the best ECE and Brier score on GPQA and TriviaQA, and remains competitive on SimpleQA. Ablations further show that this position-target alignment is most beneficial under distribution shift where it consistently reduces calibration error across all out-of-distribution benchmarks.
Existing calibration methods for Large Language Models (LLMs) often overlook a critical dimension of trustworthiness: a model's {\em behavioral robustness} to irrelevant or misleading information. In this paper, we argue that a model's true confidence should reflect its stability under cognitive pressure. We introduce \textsc{CaliDist}, a novel post-hoc calibration approach that directly measures and penalizes a model's susceptibility to distraction. \textsc{CaliDist} quantifies how an LLM's predictions and uncertainty change when its input prompt is perturbed with semantic \textit{distractors}. This stability (or lack thereof) signal is then used to adaptively scale the model's initial confidence score. Our extensive experiments on seven Natural Language Understanding classification benchmarks using six distinct LLMs show that \textsc{CaliDist} consistently achieves lower Expected Calibration Error (ECE) and Brier Score compared with strong baselines. Remarkably, our method reduces the ECE from 23% to 7% on average--a relative improvement of 70%--demonstrating that behavioral stability is a powerful signal for calibration. We make our code and datasets available at github.com/m-anas-j/CaliDist.