The deployment of Large Language Model (LLM) agents for computer automation is accelerating, yet their ability to navigate complex, professional-grade productivity software is largely untested. We argue that Office automation is an ideal environment for benchmarking document-automation capability, as it requires long-horizon planning and reasoning, precise parameter configuration, and multi-application integration. To quantify this capability, we introduce an evaluation based on China's National Computer Rank Examination (NCRE), featuring 200 comprehensive practical-operation tasks across Word, Excel, and PowerPoint. Each task is scored on a 100-point rubric scale using 7,118 machine-gradable criteria, and Score Rate (SR) denotes the mean percentage of rubric points earned across these tasks. We benchmark 7 frontier LLMs and observe stark limitations: single-turn models score a maximum of 36.6%. A stronger agentic system with execution feedback, iterative repair, and broader Office automation access reaches 68.8%, but remains below the 95.5% community-reference score used as a scoring sanity check. Ultimately, our experiments demonstrate that despite recent advancements in code generation, achieving reliable fine-grained Office document automation remains a significant challenge for current code-generating LLM and agent systems.
Large language model (LLM) agents are increasingly expected to assist users in completing tasks. However, existing benchmarks provide limited support for evaluating whether agents can carry out office-suite workflows at a reasonable cost. We introduce OmegaUse-OfficeVal, a benchmark for evaluating LLM agents on long-horizon office-suite tasks with task-level economic grounding. The benchmark comprises 100 tasks derived from office-suite requests proposed by practitioners and adapted through a privacy-preserving process. On average, these tasks require 2.32 hours of human labor to complete. An important feature of the benchmark is that each task is paired with two economic signals: human labor time and task price proxy. These signals enable direct comparisons between human costs and LLM inference costs, as well as value-weighted evaluation. To support stable evaluation, we develop code-based verifiers from fine-grained rubrics. We evaluate several frontier LLMs together with a human baseline. Although all evaluated LLMs are substantially cheaper and faster than human workers, they have not yet approached human-level deliverable quality. The code and dataset are fully open-sourced, and more information is available on our project website: https://omegause-officeval.github.io.
We introduce Office Comprehension Bench (OCB), the first public benchmark to jointly evaluate LLM systems on Word, Excel, and PowerPoint comprehension over native file formats (.docx, .xlsx, .pptx) and their variants. OCB consists of two tracks. File Fidelity Q&A tests structural and visual perception of office artifacts - tables, charts, embedded images, formulas, and app-specific elements such as headers, speaker notes, and named ranges. Domain Q&A tests expert-level reasoning grounded in real-world industry documents across 12 professional domains, with queries requiring multi-step analysis and synthesis across documents. Each reference answer is decomposed into atomic, binary-gradable claims, and an ensemble of LLM judges scores responses against each claim independently. Even the strongest frontier system in its default reasoning mode reaches only about 59.3% on Domain Q&A; increasing thinking depth within a tier does not move performance materially, while moving to a higher product tier yields modest gains. We release the dataset, evaluation tooling, judge prompt, and a public leaderboard.
Firoz Shaik, Mateus Picanço Lima Gomes, Tanvir Aumi +17
Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing web and GUI agent benchmarks often rely on simplified settings, isolated tasks, or short-horizon interactions, making it difficult to assess capabilities of agents in realistic professional workflows. Software-as-a-Service (SaaS) environments are a natural choice for CUA evaluation, as they host a large share of modern digital work and naturally involve dynamic system states, cross-application coordination, domain-specific knowledge, and long-horizon dependencies. To this end, we introduce SaaS-Bench, a benchmark built on 23 deployable SaaS systems across six professional domains, containing 106 tasks grounded in realistic work scenarios. These tasks require long-horizon execution, cover both text-only and multimodal settings, and are evaluated with weighted verification checkpoints that measure strict task completion and partial progress. Experiments show that representative LLM-based agents struggle on SaaS-Bench, with even the strongest model completing fewer than 4% of tasks end-to-end, exposing limitations in planning, state tracking, cross-application context maintenance, and error recovery. Code are available at https://github.com/UniPat-AI/SaaS-Bench for reproduction.