ChatPlanner: A Large Language Model Framework for Personalized Public Transit Routing
Authors: Tingting Yang, Chenhao Xue, Jun Chen
Organizations: School of Engineering and Materials Science, Queen Mary University of London Mile End Road, London, E1 4NS, United Kingdom · Department of Engineering Science, University of Oxford Parks Road, Oxford, OX1 3PJ, United Kingdom
Abstract
Personalized public transit routing in public transit systems remains challenging due to the difficulty of capturing and integrating diverse user preferences into routing algorithms. This paper presents ChatPlanner, a novel framework that leverages Large Language Models (LLMs) to enable preference aware public transit routing. Our approach employs fine-tuned LLMs with Retrieval-Augmented Generation (RAG) to extract routing parameters and interpret nuanced user preferences from natural language queries, subsequently integrating these preferences into the objective function of a public transit routing algorithm. This study designs preference aware datasets incorporating eight personas and five contexts to establish scoring standards for both fine-tuning and RAG. This work conducted three experiments to validate the solutions' feasibility, extraction of routing information and preferences, and solution set quality and completeness. Results demonstrate that ChatPlanner generates feasible solutions reliably. Fine-tuning enforces the required output structure and learns general preference patterns, while RAG provides query-specific context to resolve imprecise or conversational expressions and calibrate continuous scores. The combination of both achieves the highest accuracy in routing information extraction and user preference interpretation. Results based on selected case studies show that by capturing user preferences, ChatPlanner identifies valuable solutions across different dimensions that existing route planners overlook, generating more valuable route alternatives. This research establishes a new paradigm for integrating natural language understanding into transportation optimization.
Public transit route planning traditionally depends on structured map infrastructure and complex routing engines, and no existing dataset supports training models to bypass this dependency. We present TransitLM, a large-scale dataset of over 13 million transit route planning records from four Chinese cities covering 120,845 stations and 13,666 lines, released as a continual pre-training corpus and benchmark data for three evaluation tasks with complementary metrics. Experiments show that an LLM trained on TransitLM produces structurally valid routes at high accuracy and implicitly grounds arbitrary GPS coordinates to appropriate stations without any explicit mapping. These results demonstrate that transit route planning can be learned entirely from data, enabling end-to-end, map-free route generation directly from origin-destination information. The dataset and benchmark are available at https://huggingface.co/datasets/GD-ML/TransitLM, with evaluation code at https://github.com/HotTricker/TransitLM.
Large Language Model (LLM) routing has demonstrated strong capability in balancing response quality with computational cost. As users exhibit diverse preferences, personalization has attracted increasing attention in LLM routing, since even identical queries may require different models to generate responses tailored to individual needs. However, existing approaches are not fully personalized and often fail to faithfully capture the complex interactions between users and LLMs. Moreover, user preference data is typically scarce and inconsistent in format, which limits the effectiveness of methods that directly leverage user-specific data. To address these challenges, we propose GMTRouter, which represents multi-turn user-LLM interactions as a heterogeneous graph with five node types: user, LLM, query, response and turn, thereby maximally preserving the rich relational structure of the interaction. Through a lightweight inductive graph learning framework combined with a tailored user-conditioned graph sampling mechanism, GMTRouter learns to capture user preferences from few-shot data, enabling effective personalization. Extensive experiments demonstrate that GMTRouter outperforms the strongest baselines, achieving up to a 0.108 absolute improvement in accuracy and a 0.124 improvement in AUC. More importantly, we further demonstrate that GMTRouter can adapt to new users using only few-shot data, without extensive fine-tuning. The code for GMTRouter is publicly available at https://github.com/ulab-uiuc/GMTRouter.
We present RouteJudge, an online pairwise preference evaluation framework for LLM routing systems, with a public platform available at https://routejudge.cn. Different from model-level response evaluation, RouteJudge focuses on router-level decision quality. For each user query, multiple routing strategies independently recommend candidate models under the same model pool and budget constraints. The selected model responses are then presented to users through anonymous pairwise comparisons, and the resulting user preferences are attributed back to the routing strategies behind the compared responses. Each evaluation record stores the query, routing decisions, model responses, preference labels, cost, latency, and task metadata, enabling preference-aware, cost-aware, and task-conditioned analysis of LLM routers. To support the continuous expansion of routing methods in RouteJudge, we further release ORBIT (Optimal Routing and Budgeted Inference Toolbox), a modular and extensible toolbox that standardizes the end-to-end workflow of LLM routing. ORBIT provides unified interfaces for benchmark loading, query representation, router implementation, budget-aware evaluation, and method comparison, allowing researchers to develop and evaluate routing algorithms under consistent protocols. It also serves as the submission and integration layer for RouteJudge: researchers can implement routing methods within ORBIT, validate them on existing routing benchmarks, and submit compatible routers for online preference-based evaluation. The code of ORBIT is available at https://github.com/LAMDA-Model-Reuse/ORBIT.