How Far Can Machine Translation Quality Take You? Extrinsic Discourse Evaluation in Goal-Oriented Setups

Terminology evaluation in machine translation (MT) usually assumes a single correct target form per source term. However, human translators routinely introduce variation that current metrics penalize as inconsistency. We examine how to account for this variation in document-level MT evaluation of English-French scientific translation, combining glossary-based accuracy, translation consistency, and a new cross-term variation (CTV) diagnostic measure that tests whether variation relationships are preserved across languages. Based on analyses of two parallel corpora, translated by four MT systems, we find that (1) MT systems generate less target-side variation than human translators; (2) transfer patterns strongly depend on the variation type; (3) consistency rankings vary with the choice of metric; and (4) constraining MT with a glossary improves accuracy and consistency but degrades CTV by suppressing valid variation. We argue for variation-aware evaluation that conditions consistency penalties on whether target-side variation mirrors source-side variation.

Interpreter agents built on machine translation (MT) increasingly mediate live conversation between people who do not share a language, yet we still evaluate them with metrics built for isolated sentences, which measure fidelity rather than whether communication succeeds. We introduce a reusable three-layer checklist-and-judge framework that evaluates interpreter-mediated conversation across semantic, pragmatic, and cultural-social dimensions, covering the naturalness, intent, and social appropriateness that fidelity metrics leave unmeasured. It runs in both single-turn and interactive multi-turn settings, where simulated users reply to translated messages as the conversation unfolds and each turn is scored alongside the conversation as a whole. We extensively validate it through controlled perturbations, cross-judge comparisons, and human annotations. Our main single-turn benchmark evaluates 10 interpreter setups across Arabic, Bengali, Indonesian, and Korean from 5,624 OpenSubtitles-derived scenarios spanning 12 translation directions, and our multi-turn study covers all 6 language pairs in scripted and live modes. Results show a consistent decline from semantic to pragmatic and cultural-social success, while conventional MT metrics overlook failures among stronger interpreters, and prompt ablations show that scenario context, structured instructions, and cultural context improve communicative success, although gains vary across setups. Our work thus provides an evaluation framework and benchmark for interpreter agents in conversation, and highlights the importance of communicative success alongside existing translation metrics.

Existing MT evaluation frameworks, including automatic metrics and human evaluation schemes such as Multidimensional Quality Metrics (MQM), are largely language-agnostic. However, they often fail to capture dialect- and culture-specific errors in diglossic languages (e.g., Arabic), where translation failures stem from mismatches in language variety, content coverage, and pragmatic appropriateness rather than surface form alone.We introduce LQM: Linguistically Motivated Multidimensional Quality Metrics for MT. LQM is a hierarchical error taxonomy for diagnosing MT errors through six linguistically grounded levels: sociolinguistics, pragmatics, semantics, morphosyntax, orthography, and graphetics (Figure 1). We construct a bidirectional parallel corpus of 3,850 sentences (550 per variety) spanning seven Arabic dialects (Egyptian, Emirati, Jordanian, Mauritanian, Moroccan, Palestinian, and Yemeni), derived from conversational, culturally rich content. We evaluate six LLMs in a zero-shot setting and conduct expert span-level human annotation using LQM, producing 6,113 labeled error spans across 3,495 unique erroneous sentences, along with severity-weighted quality scores. We complement this analysis with an automatic metric (spBLEU). Though validated here on Arabic, LQM is a language-agnostic framework designed to be easily applied to or adapted for other languages. LQM annotated errors data, prompts, and annotation guidelines are publicly available at https://github.com/UBC-NLP/LQM_MT.