Task-oriented voice agents need to map spoken user requests to structured outputs such as semantic frames, executable actions, and function calls. A common approach is to cascade ASR with a text-based LLM, but transcription errors can propagate to downstream structured output generation, especially under noisy conditions. Spoken language models (SLMs) offer a direct speech-based alternative, yet adapting them to new tasks typically requires paired speech-target annotations. Motivated by this gap, we present CORTIS, a text-only adaptation framework for task-oriented voice agents. CORTIS fine-tunes SLMs using text-form task supervision, enabling speech-based structured output generation at inference time without task-specific speech-target annotations during adaptation. We evaluate CORTIS on two Qwen2.5-Omni backbones and three task-oriented speech datasets, including an in-house product dataset, and compare it with matched ASR-LLM cascades trained with the same text-form task supervision. Results show that CORTIS performs competitively with matched cascades and offers clearer advantages under acoustic degradation, particularly in preserving high-level task semantics. These findings suggest that text-only fine-tuning of SLMs can serve as a practical adaptation strategy for voice agents when paired speech-target data are costly to collect.
Adapting large language model (LLM)-based automatic speech recognition (ASR) systems to new domains using text-only data is a significant yet underexplored challenge. Standard fine-tuning of the LLM on the target domain text often disrupts the critical alignment between the speech and text modality learned by the projector, degrading performance. We introduce a novel text-only adaptation method that frames this process as a text denoising task. Our approach trains the LLM to recover clean transcripts from noisy inputs. This process effectively adapts the model to a target domain while preserving cross-modal alignment. Our solution is lightweight, requiring no architectural changes or additional parameters. Extensive evaluation on two datasets demonstrates up to 22.1% relative improvement, outperforming recent state-of-the-art text-only adaptation methods.
Spoken language models (SLMs) unify speech perception and reasoning, but adapting them to sensitive domains is underexplored, especially when the original training data is inaccessible and the use case demands multilingual, spoken-query interaction. We adapt an open-source SLM to the Singaporean Home Team context across five speech tasks in Singapore's four official languages, combining LoRA fine-tuning, a surrogate text-QA dataset that guards against catastrophic forgetting, and a multi-task objective that adapts the CoBa reweighting scheme to speech. We also build HTD-multilingual-QA, a 504,853 sample multilingual QA dataset in text and spoken form. The resulting HT-Moonstone (5B) matches or outperforms SLMs up to 7x its size on most tasks, attains the best accent and gender recognition among all models evaluated, and loses under 2% of its original speech QA ability.
Voice agents increasingly require reliable tool use from speech, whereas prominent tool-calling benchmarks remain text-based. We study whether verified text benchmarks can be converted into controlled audio-based tool calling evaluations without re-annotating the tool schema and gold labels. Our dataset-agnostic framework uses text-to-speech, speaker variation, and environmental noise to create paired text-audio instances while preserving the original dataset annotations. Based on extensive evaluation of 7 omni-modal models on audio-converted versions of Confetti and When2Call, our framework demonstrates that the performance is strongly model- and task-dependent: Gemini-3.1-Flash-Live obtains the highest Confetti score (70.4), whereas GPT-Realtime-1.5 performs best on When2Call (71.9). On Confetti, the text-to-voice gap ranges from 1.8 points for Qwen3-Omni to 4.8 points for GPT-Realtime-1.5. A targeted analysis of failure cases demonstrates that degradations most often reflect misunderstandings of argument values in the speech. Considering real-world deployment scenarios, we further report text-only results, an ambiguity-based reformulation stress test, and a reference-free LLM-as-judge protocol validated against human preferences. Notably, we find that open-source Qwen3 judges with at least 8B parameters exceed 80% agreement with proprietary judges, supporting privacy-preserving evaluation. Overall, our framework provides a verifiable and reproducible first-stage diagnostic that complements purpose-built audio corpora.