cs.CLJun 28, 2026

Travel-Oriented Reasoning Large Language Model via Domain-Specific Knowledge Graphs

Authors: Vignesh Ram Nithin Kappagantula, Shayan Hassantabar, Samuel Simpson, Golnaz Moallem

Organizations: Expedia Group Seattle, Washington, USA

Abstract

Large language models (LLMs) demonstrate broad reasoning abilities but struggle with accuracy and reliability in specialized domains such as travel, where reasoning depends on precise definitions, rules, and expert-defined conceptual frameworks, and where confident but unfounded outputs arise from a reasoning failure in which the model has not internalized the underlying domain graph rather than from missing domain knowledge alone. We propose a modular pipeline for building a travel-domain reasoning LLM grounded in an expert-designed knowledge graph (KG). Our pipeline integrates a travel KG that encodes domain entities and their relationships, a bottom-up construction procedure that walks the KG to produce multi-hop question answer (QA) pairs, a supervised fine-tuning stage that embeds the domain knowledge into a reasoning-capable LLM using the generated QA pairs as auditable reasoning traces, and a travel-domain benchmark dataset that measures the fine-tuned model's accuracy and calibration. We evaluate our approach using Qwen3-4B with LoRA adaptation. Our reasoning model achieves an 82.4%82.4\% exact match on the benchmark. This performance significantly outperforms the pretrained Qwen3-4B baseline at 22.4%22.4\%. A calibration analysis decomposes the residual 17.57%17.57\% of errors into two distinct failure modes: an over-confident multi-label decoder that predicts both correct answers plus one spurious option on most dual-answer mistakes, and a smaller reasoning failure on single-answer questions where the supporting facts are present in the KG but the model fails to reconstruct the correct multi-hop path. This split confirms that explicit KG-grounded reasoning substantially improves the accuracy and uncertainty interpretation of LLMs in specialized domains, and isolates per-option calibration and trace-length-aware decoding as the next axes of improvement.

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