Uncertainty-Aware Generation and Decision-Making Under Ambiguity
Authors: Nico Daheim, Iryna Gurevych
Organizations: Ubiquitous Knowledge Processing Lab (UKP Lab), Department of Computer Science, Technical University of Darmstadt · National Research Center for Applied Cybersecurity ATHENE, Germany
With rapidly improving capabilities, Large Language Models (LLMs) are increasingly used in many complex real-world tasks. Beyond requiring in-depth knowledge and reasoning skills, many of these tasks exhibit a high degree of subjectivity and require that the outputs of the model can be trusted. While a lot of progress has been made to train better models, decision-making algorithms have received less attention. In this work, we present and evaluate various uncertainty-aware decision-making algorithms based on Bayesian decision theory and risk-averse decision making on the tasks of tutoring and automatic peer reviewing. Concretely, we take uncertainty over tutoring strategies and review scores into account when generating a tutor response or review and use conformal prediction to provide guarantees over strategy and score. We find empirically that these algorithms can improve the utility of the generations but need to be carefully implemented when ambiguity is high. For example, risk-averse rules can degrade performance by optimizing for generic outputs, while Bayesian methods tend to perform better. Our work uses techniques from decision theory to improve LLM-based decision-making and outlines open challenges for the community.
Reliable Large Language Models (LLMs) should abstain when confidence is insufficient. However, prior studies often treat refusal as a generic "I don't know'', failing to distinguish input-level ambiguity (data uncertainty) from capability limitations (model uncertainty). This lack of distinction limits downstream action decisions like requesting clarification or invoking external tools. In this work, we introduce UA-Bench, a benchmark of over 3,500 questions drawn from six datasets spanning knowledge-intensive and reasoning-intensive tasks, designed to evaluate explicit uncertainty attribution. An evaluation of 18 frontier LLMs shows that even state-of-the-art models struggle to reliably discriminate between data uncertainty and model uncertainty, and that high answer accuracy does not necessarily imply strong uncertainty attribution ability. To narrow this gap, we propose a lightweight data synthesis and reinforcement learning strategy. Experiments on both Qwen3-4B-Instruct-2507 and Qwen3-8B in thinking mode show that the proposed method improves uncertainty attribution while preserving answer accuracy. Our code and data are publicly available now.
Understanding why a large language model (LLM) is uncertain about the response is important for their reliable deployment. Current approaches, which either provide a single uncertainty score or rely on the classical aleatoric-epistemic dichotomy, fail to offer actionable insights for improving the generative model. Recent studies have also shown that such methods are not enough for understanding uncertainty in LLMs. In this work, we advocate for an uncertainty decomposition framework that dissects LLM uncertainty into three distinct semantic components: (i) input ambiguity, arising from ambiguous prompts; (ii) knowledge gaps, caused by insufficient parametric evidence; and (iii) decoding randomness, stemming from stochastic sampling. Through a series of experiments we demonstrate that the dominance of these components can shift across model size and task. Our framework provides a better understanding to audit LLM reliability and detect hallucinations, paving the way for targeted interventions and more trustworthy systems.
A key challenge in reliable LLM deployment is recognizing when uncertainty reflects irreducible variability in the task rather than limitations in the model's knowledge. In language tasks, a central source of such aleatoric uncertainty is input ambiguity or underspecification, where multiple interpretations remain plausible. Existing decomposition methods estimate aleatoric uncertainty by generating multiple clarifications of the input, querying the model for an answer under each clarification, and comparing the resulting answers. We argue that answers are not necessary for identifying ambiguity: they are often redundant, add avoidable cost, and can mislead through epistemic leakage. We support this claim theoretically, and propose a clarification-only approach that estimates this ambiguity-induced component directly from the space of plausible interpretations, without answers to the clarified inputs. Using ambiguity detection as an operational evaluation across three benchmarks, this direct approach improves AUROC (63.34 vs. 60.85), reduces computational cost by 4-26x in output tokens and 2.2-3.5x in API calls, and yields estimates with substantially lower correlation with epistemic uncertainty. Overall, our results suggest that ambiguity-induced aleatoric uncertainty is better estimated from the interpretation space than from the response space.