When Calibration Rankings Reverse: Accuracy-Controlled Evaluation for Fair Comparison of LLMs

Calibration of language models -- the alignment between expressed or implicit confidence and empirical correctness -- is a well-studied subfield within NLP. Methods to measure it already exist. The problem is adoption: outside this subfield, NLP research regularly introduces new models, datasets, and benchmarks without checking whether the model's confidence scores are meaningful. We argue that this adoption gap is a major obstacle to trustworthy LLM evaluation. Miscalibration causes problems in two distinct areas: at deployment, where overconfident mistakes cause real harm, and inside the research pipeline, where methods like LLM-as-a-judge, synthetic data generation, and active learning rely on calibrated confidence without verifying it. Standard calibration metrics only require two inputs per example: a confidence score and a correctness judgment. Most benchmarks in use today already provide both, meaning calibration can be reported immediately. For open-ended generation, however, defining these two inputs is still an open challenge. We argue that each NLP subfield should pair its main performance metric with a calibration score and call for treating calibration as an essential property of every model rather than a niche topic.

Current LLM evaluation relies on two complementary but often disconnected signals: static benchmarks with objective correctness labels and arena-style preference data that better reflect open-ended user interactions. We introduce DualEval, a latent model-item calibration framework that represents models and evaluation items in a shared space, jointly estimating model ability together with item difficulty and sharpness. We apply DualEval across four domains: coding, math, miscellaneous domain-knowledge tasks, and generic everyday user queries. Our evaluation uses 18 frontier LLMs, static benchmark labels, and reward-model scores validated against held-out human preferences for open-ended model responses. Empirically, our framework produces reliable and balanced model rankings, and its learned item-level profiles support downstream applications such as benchmark compression for sample-efficient evaluation and anomaly detection for contamination or outlier analysis. Overall, DualEval unifies static and arena-style evaluation through joint model-item calibration, producing model rankings and item-level diagnostics that support more sample-efficient, interpretable, and auditable evaluation pipelines.

Calibration measures whether a model's predicted confidence aligns with its empirical accuracy, and is central to the reliable deployment of large language models (LLMs) in high-stakes domains such as medicine and law. While much recent work focuses on improving LLM calibration, the equally important question of how to evaluate it in realistic settings remains underdeveloped. Open-ended question answering (QA), the most common deployment setting for modern LLMs, is where existing evaluation methods fall short: logit-based metrics need restricted output formats and internal probabilities; verbalized confidence is self-reported and often overconfident; and sampling-based methods rely on task-specific extraction rules without a clear finite-sample target. We introduce Sem-ECE (Semantic-Sampling Expected Calibration Error), a calibration evaluation framework for open-ended QA that samples answers from the model, groups them into semantic classes, and uses the resulting frequencies as confidence. We study two estimators within this framework: Sem$_1$-ECE, the same-sample self-consistency score, and Sem$_2$-ECE, a held-out variant that separates answer selection from confidence evaluation. We prove both are asymptotically unbiased, and further show that they agree on easy questions but diverge on hard ones with Sem$_2$ achieving strictly smaller calibration error, so their gap also serves as a diagnostic for question difficulty. Experiments on three open-ended QA benchmarks across five leading commercial LLMs match our theoretical predictions and show that Sem-ECE outperforms verbalized confidence and existing sampling-based methods, while complementing logit-based evaluation when internal probabilities are unavailable.