SMetric: Rethink LLM Scheduling for Serving Agents with Balanced Session-centric Scheduling

Modern online large language model (LLM) services, such as Retrieval-Augmented Generation (RAG) and agent systems, increasingly expose two prominent characteristics: prompt segmentation (e.g., system instructions, retrieved passages, tool outputs) and hotspot skew, where a small set of these segments recurs frequently across user requests. Failing to jointly exploit these patterns could lead to repeated prefill of hot segments and prolonged TTFT, undermining both throughput and user-perceived responsiveness. However, existing work tackles these patterns independently: KV-cache management mainly exploits segment reuse while scheduling reorders requests to improve cache locality, yet neither aligns request admission with KV-cache retention. To address this gap, we first analyze how scheduling and KV-cache management jointly affect TTFT. Guided by this, we present PRISM (Prefix Reuse Optimization Integrated Scheduling and Memory), which co-designs a query-aware scheduler (QAS) with a demand-aware radix tree (DART) to align request admission with exact-prefix KV retention. Our evaluation results show that, versus the strongest baseline, PRISM reduces average per-QPS P99 TTFT by 23.3% and 37.1% while increasing exact-prefix KV-cache hit rate by 5.9 and 12.2 percentage points on 4B and 13B models, respectively.

The reasoning and agentic capabilities of large language models have expanded the range of applications they support, from short interactive exchanges to long, compute-heavy requests. LLM serving platforms today define response-latency service-level objectives, even though requests within the same service can differ by orders of magnitude in input length, generation length, execution cost, and the availability of reusable KV-cache state. As a result, requests governed by the same service level objective have different urgency: after accounting for the time required to execute them, some have substantial latency headroom while others have almost none. We define this headroom---the difference between a request's service level objective and its predicted remaining service time---as its per-request latency budget. We present Cascade, an LLM serving system that estimates and continuously updates this budget from request characteristics, KV-cache state, and current system load. Unlike prior SLO-aware schedulers that use deadlines to govern request ordering alone, Cascade uses a single per-request budget to jointly coordinate request scheduling and KV-cache management across the memory hierarchy. Its scheduler prioritizes requests with little remaining budget, while its memory manager uses the same budget to decide whether non-resident KV state should be restored or prefetched from a deeper tier, retained in HBM, or recomputed. By directing queueing and data-movement overhead toward requests that can absorb it, Cascade improves SLO-satisfied goodput while preserving fairness across heterogeneous request classes. On production traces across three large language models, Cascade improves goodput by up to2.4x and reduces SLO violations by 40% relative to the default vLLM first-come, first-served scheduler.

Multi-turn LLM agents interleave model calls with external tool invocations, shifting serving from stateless request processing to stateful program execution. Serving these workloads requires scheduling, KV-cache management, and routing policies that use program-level context, including turn dependencies, tool-induced gaps, and reusable KV state. Evaluating such policies directly on real systems is costly, since each design point may require dedicated accelerator time across arrival rates, model scales, serving-instance counts, and memory hierarchies. Simulation offers a scalable alternative, but existing LLM serving simulators target stateless request-level workloads and therefore omit the core dynamics of agent serving: multi-turn program execution, cross-turn cache locality, and KV-cache residency during tool gaps. We present AGENTSERVESIM, a hardware-aware simulator for multi-turn LLM agent serving. AGENTSERVESIM evaluates serving policies at program granularity through composable modules: a Program Orchestrator preserves program identity and turn order, a Tool Simulator materializes tool-induced gaps, a Session-Aware Router maintains program-to-instance affinity for cache-aware dispatch, and a KV Residency Model tracks policy-defined KV placement across HBM, host DRAM/CXL, and eviction. Across real serving deployments and hardware configurations, AGENTSERVESIM reproduces real-system behavior within 6% error across key performance metrics while running entirely on commodity CPUs. These results show that AGENTSERVESIM enables controlled, repeatable exploration of agent-serving policies without requiring exhaustive deployment on costly accelerators.