How Well Does AI-Generated Feedback Work? Intrinsic and Extrinsic Evaluation across more than 20,000 EFL Essay Drafts
Authors: Steven Coyne, Diana Galvan-Sosa, Ryan Spring, Machi Shimmei, Michael Zock, Keisuke Sakaguchi, Kentaro Inui
Organizations: Tohoku University, Sendai, Japan · RIKEN, Wako, Japan · ALTA Institute, Computer Laboratory, University of Cambridge, Cambridge, UK · CNRS, LIS, Aix-Marseille University, Marseille, France · MBZUAI, Abu Dhabi, United Arab Emirates
This study examines feedback in English as a Foreign Language (EFL) writing contexts, focusing on written corrective feedback (WCF). Large language models (LLMs) can provide WCF at scale, but aligning them with pedagogical best practices remains an ongoing challenge. WCF meeting criteria like factuality or relevance may still be unsuitable for learning contexts, highlighting the need for extrinsic evaluation based on the learner's perspective. We deployed WCF systems in a university-level EFL class with nearly 2,000 students, collecting over 20,000 drafts. We evaluated the generated WCF from two perspectives: intrinsic evaluation by experienced English teachers using a rubric, and extrinsic evaluation via student feedback and engagement metrics. Results revealed low alignment between teacher expert ratings and student feedback. These findings suggest that traditional expert evaluation alone may not fully capture WCF's usability or helpfulness from the learner's perspective, highlighting the importance of learner-centered evaluation frameworks for AI-based applications in language education.
The rapid evolution of Large Language Models (LLMs) has made them powerful tools for enhancing student writing. This study explores the extent and limitations of LLMs in assisting secondary-level English as a Foreign Language (EFL) students with their writing tasks. While existing studies focus on output quality, our research examines the developmental shift in LLMs and their impact on EFL students, assessing whether smarter models act as true scaffolds or mere compensatory crutches. To achieve this, we analyse student compositions assisted by LLMs before and after ChatGPT's release, using both expert qualitative scoring and quantitative metrics (readability tests, Pearson's correlation coefficient, MTLD, and others). Our results indicate that advanced LLMs boost assessment scores and lexical diversity for lower-proficiency learners, potentially masking their true ability. Crucially, increased LLM assistance correlated negatively with human expert ratings, suggesting surface fluency without deep coherence. To transform AI-assisted practice into genuine learning, pedagogy must shift from focusing on output quality to verifying the learning process. Educators should align AI functions, specifically differentiating ideational scaffolding from textual production, within the learner's Zone of Proximal Development.
We investigate whether state-of-the-art large language models (LLMs) generate feedback that reflects the pedagogical practices of expert teachers in terms of feedback focus and adaptivity. Previous evaluation efforts have examined feedback characteristics, its impact on learning, and its target, yet the focus of feedback and its adaptivity remains largely overlooked. To bridge this gap, we adopt and refine Narciss's taxonomy into seven feedback focus types to annotate teacher and LLM-generated feedback across three university writing courses. We release FeedType, a benchmark containing annotated teacher and LLM feedback from six LLMs under three prompting strategies. We assess the coverage and distribution of feedback focus types, and examine whether LLMs adapt their feedback across draft stages and student performance levels as an expert instructor does. Our findings show that while most LLMs cover most feedback focus types, they fail to reflect teacher feedback distributions and show varying levels of adaptivity, with none matching the teachers' adaptive behavior. We believe FeedType will support future research on pedagogical alignment in LLM feedback generation.
This study presents WrAFT, a Writing Assessment and Feedback Tool, that delivers both accurate and reliable scores and effective comprehensive feedback to argumentative essays. WrAFT adopts a modular design by dividing automated writing evaluation (AWE) tasks into scoring, surface-level feedback, and deep-level feedback. In building the system, various Large Language Models (LLMs) have been evaluated, including LLaMA-3.3-70B-Instruct, GPT-4o, and Claude 3.7, through both direct prompting and supervised fine-tuning approaches. A proprietary dataset of 480 TOEFL Independent Writing essays with official benchmark scores was utilized. Benchmark-based evaluation shows that WrAFT achieves state-of-the-art performance in scoring, with a quadratic weighted kappa (QWK) of 0.84 and a root mean square error (RMSE) of 0.44 against official scores on a scale of 0-5. Human evaluation of system-generated feedback also reveals high approval ratings: 96.14 percent for surface-level feedback, 93.03 percent for deep-level macro feedback, and 94.69 percent for deep-level micro feedback. An interactive user interface has been developed for the system and is publicly available and free to use.