Dialogue Summarization with Emotion Dynamics Using Topic- and Participant-Centric Decomposition

Multi-role dialogue summarization requires modeling complex interactions among multiple speakers while preserving role-specific information and factual consistency. However, most existing methods optimize for automatic metrics such as ROUGE and BERTScore, which favor surface-level imitation of references rather than genuine gains in faithfulness or alignment with human preferences. We propose a novel framework that couples explicit cognitive-style reasoning with reward-based optimization for multi-role dialogue summarization. Our method first distills structured reasoning traces (e.g., step-by-step inferences and intermediate reflections) from a large teacher model and uses them as auxiliary supervision to initialize a reasoning-aware summarizer via staged supervised fine-tuning. It then applies GRPO with a dual-principle reward that blends metric-based signals with human-aligned criteria targeting key information coverage, implicit inference, factual faithfulness, and conciseness. Experiments on multilingual multi-role dialogue benchmarks show that our method matches strong baselines on ROUGE and BERTScore. Specifically, results on CSDS confirm the framework's stability in semantic consistency, while in-depth analysis on SAMSum demonstrates clear gains in factual faithfulness and model-based preference alignment. These findings underscore the value of reasoning-aware and preference-aware training for reliable dialogue summarization. Checkpoints and datasets are available at https://huggingface.co/collections/NebulaPixel/summorchestra-multirole-summary.

Emotional validation - explicitly acknowledging that a user's feelings make sense - has proven therapeutic value but has received little computational attention. Emotional validation in dialogue systems can be decomposed into (i) validating response identification, (ii) validation timing detection, and (iii) validating response generation. To support research on all three subtasks, we release M-EDESConv, a 120k English-Japanese multilingual corpus created through hybrid manual and automatic annotation, and M-TESC, a multilingual spoken-dialogue test set. For timing detection, we propose MEGUMI, a Multilingual Emotion-aware Gated Unit for Mutual Integration, that fuses frozen XLM-RoBERTa semantics with language-specific emotion encoders via cross-modal attention and gated fusion. MEGUMI shows superior performance on both the M-EDESConv and M-TESC datasets, both objectively and subjectively. Finally, our EmoValidBench benchmarks of GPT-4.1 Nano and Llama-3.1 8B indicate that current LLMs generate contextually similar and diverse validating responses, but emotional understanding remains a major area for improvement. Project page: https://github.com/zihaurpang/Multilingual-Emotional-Validation

Users of modern platforms repeatedly need summaries of recent dialogue, but the window rarely contains enough context to be interpreted on its own. We formalize this setting as streaming dialogue summarization, where a system must summarize a current window using selective memory from an unbounded history under a fixed budget. We show that the central challenge is not how much history is accessed, but whether memory recovers the evidence that the current window presupposes. We construct a benchmark and evaluation protocol that separately assesses whether memory contains gap-resolving evidence and whether the generated summary reflects it. We propose ReMEMBER, a missing-evidence memory framework that conditions retrieval on unresolved window dependencies and refines retrieved chunks into evidence-dense memory under a fixed budget. Experiments on dialogues with histories up to 160K tokens show that ReMEMBER improves memory recall and gap-resolution completeness over memory construction baselines under the same budget.