Detection, Attribution, Narration: An End-to-End Pipeline for Explainable Money Mule Identification
Authors: Yuge Zhang, Yuanxing Zhang, Yichao Jin, Khairul Amsyar Mohd Razis, Nicholas Qi An Choo, Kai Yin Anders Wong, Xinyan Tang, Kenneth Zhu Ke, +2 more
Organizations: OCBC, Singapore
Abstract
Money mule accounts are critical facilitators of financial fraud, yet detecting them at scale remains challenging due to the heterogeneous nature of transactional and behavioural data. We present an end-to-end pipeline for customer-level mule detection comprising three stages: (1) a LightGBM classifier trained on 280 engineered features spanning transaction patterns, account demographics, network topology, and temporal behaviour; (2) a TreeSHAP attribution layer that decomposes each prediction into feature contributions; and (3) a large language model (LLM) module that converts SHAP attributions into analyst-facing natural-language narratives. We evaluate across three open-weight LLM families and assess explanation quality through analyst feedback. In a live production deployment, the system achieves a yield rate of 89%, up from 61% under the incumbent rule-based system, with monthly alert volume expanding from 211 to 302, reflecting broader true-positive coverage rather than increased noise. This corresponds to a 60% incremental adverse detection beyond existing review workflows, substantially outperforming the rule-based approach. Qualitative feedback from analysts indicates that LLM-generated narratives reduce cognitive load during alert triage. We further discuss implications of deploying LLM-augmented explainability in regulated financial environments.
Fraud detection systems must scale with rising transaction volume while remaining explainable and reviewable. We study a layered pipeline on the PaySim dataset that combines a gradient-boosted classifier, graph-derived structural features, an autoencoder-based anomaly signal, TreeSHAP explanations, and a bounded LLM investigation agent applied to cases the classifier scores uncertainly. Before any model comparison, we identify and remove a simulator-specific balance shortcut that would otherwise inflate baseline performance. After this correction, neither the graph features nor the anomaly signal improves Average Precision on the full test set. Both, however, rank fraud better within the subset of cases receiving intermediate baseline scores. In a controlled experiment with injected multi-account fraud rings, engineered structural features recover all injected test transactions, while the tabular baseline misses roughly a quarter of them. The investigation agent underperforms direct thresholding of the classifier it relies on, reaching 65.0% accuracy against 71.7% on a balanced 60-case sample, despite having access to model explanations, graph context, and retrieved reference cases. Of the eight decisions the agent changed, six replaced correct classifier outputs with errors, and it produced a coherent written rationale in each case. An exploratory disagreement-based escalation rule flagged two of these agent errors for human review without flagging any correct decision. We conclude that each component of a layered fraud system contributes only under specific conditions, and that a plausible rationale from an investigation agent is not evidence of a better decision.
In enterprise fraud detection, model accuracy alone is insufficient when insiders can tamper with audit logs or bypass approval workflows. Real-world incidents show that fraud often persists not because detection algorithms fail, but because the audit trail itself is controllable by privileged operators. This exposes a fundamental trust gap: who audits the auditor? We present a tamper-evident fraud detection system that anchors both ML predictions and workflow execution to an immutable blockchain ledger. Rather than using blockchain as passive storage, we enforce the entire approval process through smart contracts, ensuring that every transaction, prediction, and explanation is atomically recorded and cannot be retroactively modified. Our detection module achieves competitive accuracy (F1 = 0.895, PR-AUC = 0.974) while providing cryptographically verifiable decision trails that support regulatory auditability requirements (e.g., GDPR Article 22). System evaluation shows sub-25 ms inference latency and economically viable deployment on Layer-2 networks at under $0.01 per transaction (validated against PolygonScan data), supporting enterprise-scale workloads of 10,000+ monthly payments.
Banks face two threat families with fundamentally different detection requirements: signature-based fraud (card-not-present attacks, account takeover, ATM cloning) and behavioural financial crime (structuring, layering, mule networks, business email compromise). Static rule engines catch high-velocity events but remain blind to BEC payment redirection, session hijacking, and laundering layering, which are engineered to resemble legitimate activity at the individual level. This paper presents an AI security agent for retail and corporate banking using a three-component fusion architecture across two parallel event streams: transactions (card fraud, ACH/wire fraud, AML) and sessions (account takeover, hijacking, SIM-swap, insider abuse). Each stream combines an LSTM sequence model of per-account behaviour, a statistical velocity/threshold monitor, and a graph module capturing account-counterparty patterns (fan-in, fan-out, pass-through ratio) for laundering detection. Experiments on a synthetic log of 237,669 transactions and 113,508 sessions across 13 threat categories and 3,470 accounts show overall F1 of 0.787 (transaction) and 0.867 (session), versus 0.562/0.733 for a rule-based baseline and 0.655/0.713 for an LSTM-only baseline. The agent also includes a customer-facing verification chatbot (96.6% identity accuracy, 86.8% mass-reset detection) and an analyst case-summary assistant (99.3% action recommendation F1), with Critical-tier response latency under 0.43 ms at the 95th percentile.