Crowdsourced labeling provides valuable labeled data for domains across natural language processing, computer vision, and video. Label aggregation aims to infer latent true labels from noisy and biased annotations, with the key lying in annotator reliability estimation. Despite promising progress, existing approaches struggle with one real-world bottleneck: most individual annotators label only a small subset of tasks, making accurate annotator estimation highly intractable. In this paper, we focus on the considerably more challenging multi-class label aggregation and propose AHEAD (cross-Annotator learning and High-confidEnce Annotator-guideD label aggregation), a cross-annotator learning framework that advances annotator reliability estimation by leveraging the population-level data. Specifically, AHEAD first learns high-dimensional cross-annotator contexts via a graph neural network, deriving multi-view, complementary annotator embeddings by aggregating individual-level annotator features with contextual information. These embeddings are then decoded into interpretable annotator-specific confusion matrices to fit the observed labels. We formulate a composite objective incorporating high-confidence annotators to alleviate the unsupervised training issues faced by prior models. Experiments on 10 real-world datasets spanning NLP, CV, Video, and Audio show that AHEAD substantially improves label accuracy, increasing average accuracy from 68.75% to 73.23%, with gains of up to 14.9% in the best case. Meanwhile, scalability experiments on the largest dataset further demonstrate the overall superiority of our method.
We study imbalanced crowdsourcing with a focus on class-dependent annotator accuracy, a setting that, to the best of our knowledge, remains relatively underexplored despite its importance in real-world inspection systems where the labels of greatest operational importance are also the rarest ones. In this setting, annotators may be reliable on both classes, unreliable on both classes, majority-class specialists, or minority-class specialists. Existing models only partially address this problem: they either capture class-dependent errors but ignore item difficulty, or they model item difficulty without capturing class-dependent errors. To fill this gap for imbalanced datasets in crowdsourcing, we introduce a generative aggregation model combining item difficulty with class-dependent annotator competence. The model allows both annotator abilities and item difficulties to vary across classes. We then revisit Condorcet's Jury Theorem in the class-imbalanced setting. We also show that majority voting asymptotically preserves the underlying class proportion. We evaluate our model on 33 real-world crowdsourcing datasets, covering multiclass tasks such as images and text, as well as two large-scale regimes: large-scale annotation datasets, with many annotations per item, and large-scale item datasets, with a large number of annotated instances. Across these diverse settings, our model consistently achieves the highest minority recall while remaining competitive in balanced accuracy, making it particularly relevant when rare-label recovery is the primary objective.
Emotion annotation is inherently subjective, yet most NLP pipelines still assume "gold" labels, typically produced by majority voting, and treat annotator variation as noise. In this paper, we present a multilabel emotion annotation case study and use it to examine how annotator behavior and aggregation choices affect both agreement estimates and downstream emotion classifiers. Rather than collapsing disagreement into a single label, we represent targets as soft vote-share labels (including an intensity-weighted variant) and evaluate models using both thresholded metrics (macro-/micro-F1) and probabilistic alignment (Bernoulli cross-entropy SoftBCE), alongside data-derived disagreement diagnostics. Across annotation regimes, we show that disagreement is structured and leaves measurable traces in model behavior: hard labels may maximize F1 metrics, while soft supervision yields predictions that better reflect empirical annotator variance and uncertainty. Our results provide practical guidance for designing, aggregating, and evaluating multilabel emotion datasets when multiple interpretations are plausible.
Disagreement in annotation is a common phenomenon in the development of NLP datasets and serves as a valuable source of insight. While majority voting remains the dominant strategy for aggregating labels, recent work has explored modeling individual annotators to preserve their perspectives. However, modeling each annotator is resource-intensive and remains underexplored across various NLP tasks. We propose an agreement-based clustering technique to model the disagreement between the annotators. We conduct comprehensive experiments in 40 datasets in 18 typologically diverse languages, covering three subjective NLP tasks: sentiment analysis, emotion classification, and hate speech detection. We evaluate four aggregation approaches: majority vote, ensemble, multi-label, and multitask. The results demonstrate that agreement-based clustering can leverage the full spectrum of annotator perspectives and significantly enhance classification performance in subjective NLP tasks compared to majority voting and individual annotator modeling. Regarding the aggregation approach, the multi-label and multitask approaches are better for modeling clustered annotators than an ensemble and model majority vote.
Tadesse Destaw Belay, Ibrahim Said Ahmad, Idris Abdulmumin +6