Individual-level interventions against sycophantic AI reduce its appeal but not its persuasiveness
Authors: Meryl Ye, Robert Kraut, Steve Rathje
Organizations: 1Carnegie Mellon University. · 2New York University.
Abstract
AI chatbots can be "sycophantic," or overly agreeable and flattering toward users. Sycophantic AI has been shown to entrench attitudes, yet users frequently fail to recognize it (a phenomenon we call "sycophancy blindness"). We tested whether increasing users' awareness of sycophancy protects them from its harmful effects in two preregistered experiments (n = 1,590). In the first, participants received a brief written warning about sycophancy before conversing with a sycophantic chatbot. In the second, participants watched a video of a sycophantic AI validating several other users, including users on opposite sides of the same conflict, before interacting with it themselves. Both interventions changed how participants evaluated the AI. The warning reduced the AI's perceived objectivity, and the video reduced enjoyment of the AI --- an effect mediated by the reduced belief that its validation was uniquely earned. We then pooled our experiments with two prior studies of sycophancy awareness interventions (six interventions total, n = 3,982). The pattern across experiments was consistent: while the interventions made the sycophantic AI appear less objective and trustworthy, none reduced its persuasiveness. These results suggest that individual-level interventions, such as warning labels or AI literacy, may not be enough to protect users from AI harms.
Recent work has raised concerns about the influence of sycophantic AI on user judgment and relationships. One proposed mitigation, which has received regulatory attention, is to warn users about potentially harmful AI behaviors such as sycophancy. In a preregistered experiment in which participants (N = 2,610) discussed real interpersonal conflicts with an AI system, we test whether warning labels mitigate sycophancy's influence. We find that a basic AI disclosure (This chatbot is AI'') has no detectable effect. Labeling the system as sycophantic (...may agree with you and validate you even when you are wrong...'') does shift users' perceptions, reducing perceived objectivity and trust, but it does not reliably reduce sycophancy's influence on users' self-perceived rightness or their willingness to repair the conflict. Our results reveal a gap between AI perception and AI influence: by shifting perception without reducing influence, warning-based interventions may offer a false sense of protection. Addressing the harms of sycophancy will therefore require understanding the specific mechanisms through which it shapes judgment, and improving model behavior itself.
Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075 participants, 12,766 human-AI conversations), including a three-week study with a census-representative U.S. sample, we provide longitudinal experimental evidence that sycophantic AI shifts how users approach their closest relationships. We show that sycophantic AI immediately delivers the emotional and esteem support users typically associate with close friends and family. Over three weeks of such interactions, users became nearly as likely to seek personal advice from sycophantic AI as from close friends and family, and reported lower satisfaction with their real-world social interactions. When given a choice among AI response styles, a majority preferred sycophantic AI -- not for the quality of its advice, but because it made them feel most understood. Together, these findings offer a relational account of AI sycophancy and its impacts.
Lujain Ibrahim, Franziska Sofia Hafner, Myra Cheng +5
AI sycophancy has become a prominent concern in large language model (LLM) research. Yet the term lacks a consistent definition and has been applied to behaviors ranging from agreeing with a user's false claim to excessively praising the user to withholding corrective feedback. When researchers, companies, and policymakers use the same term to describe different behaviors, evaluation results become difficult to compare, mitigation strategies fail to transfer, and systems that are resistant to one form of sycophancy continue exhibiting other forms. To address this, we make two contributions. First, we reviewed 70 papers on AI sycophancy to develop a taxonomy of how the behavior has been defined and measured. The taxonomy distinguishes (1) whether a model is sycophantic toward a user's positions and beliefs, or toward the user's broader personal traits and emotions, and (2) whether this occurs through explicit, direct language or more implicit, subtle behaviors such as framing, omission, or tone. Mapping existing literature to our taxonomy reveals that current research has focused on overt forms of sycophancy toward users' beliefs, leaving more subtle and person-directed behaviors relatively understudied. Second, we surveyed 106 experts in AI sycophancy and related fields to examine whether researchers agree on which model behaviors are sycophantic. While experts are nearly unanimous in believing that sycophancy is a significant problem in current AI systems (94.3% agree), they disagree substantially on which specific behaviors qualify. Together, these findings demonstrate that AI sycophancy is a broad family of behaviors with different measurement challenges, intervention requirements, and governance implications. Our taxonomy provides a shared vocabulary for understanding and addressing these behaviors.