Every Token Counts: Exact Likert-Scale Distributions for Measuring LLM Attitudes and Biases

Large language models (LLMs) are now widely deployed in user-facing applications, reaching hundreds of millions of users worldwide. Despite their widespread adoption, growing reliance on their outputs raises significant concerns, particularly as users may be exposed to model-inherent biases that disadvantage or stereotype certain groups. However, existing bias benchmarks commonly rely on simple templated prompts or restrictive multiple-choice questions that fail to capture the complexity of real-world user interactions. In this work, we address this gap by introducing a counterfactual framework that automatically generates realistic, open-ended questions for LLM bias evaluation. Through iterative question mutation, our approach systematically explores areas where models are most likely to exhibit biased behavior. Beyond just detecting harmful biases, we also capture increasingly relevant response dimensions, such as asymmetric refusals and explicit bias acknowledgment. Building on this, we construct CAB, a diverse and human-verified benchmark for realistic and nuanced bias evaluations on current frontier LLMs. Our evaluation using CAB highlights the continued need for fairness research by showing that all examined models exhibit persistent biases across certain scenarios.

Bias audits of large language models now operate within governance frameworks such as the EU AI Act, making benchmark reliability a security concern in its own right. Many current benchmarks, however, collapse bias into a single scalar from one prompt format and one surface label. This design misses two failure modes that can be exploited without changing model weights. Across prompts, meaning-preserving format changes shift bias endorsement by more than $0.7$ on a fixed statement pool. Within a response, the discrete Selection and free-text Elaboration can take opposing stances, so an apparently clean aggregate may hide substantial internal inconsistency (a ``cancellation trap''). Selection-only and elaboration-only rankings are therefore nearly uncorrelated across eight LLMs (Spearman $ρ= 0.238$, $p = 0.570$): LLaMA3-70B ranks in the middle under selection-only scoring but highest under elaboration-only scoring on the same responses. We introduce \textsc{BiAxisAudit}, a protocol that reports each bias score together with a reliability estimate on two orthogonal axes. The across-prompt axis evaluates each statement under a factorial grid of task format, perspective, role, and sentiment, treating bias as a distribution rather than a point estimate. The within-response axis uses Split Coding to recover Selection and Elaboration as separate signals, measured by the Inconsistency Rate and Divergence Net Imbalance. Across eight LLMs with $80{,}200$ coded responses each, task format alone explains as much variance as model choice; $63.6\%$ of pooled bias signals (up to $85.2\%$ per model) appear in only one coding layer, and prompt-dimension interactions exceed main effects. The instrument also separates real bias reductions from apparent reductions caused by cross-layer redistribution: some prompt configurations reduce both BER and IR, whereas others suppress only selection-layer bias.

As LLMs rapidly saturate existing benchmarks, automated benchmark creation using LLMs (LLM as a benchmark) where a model generates test inputs (LLM as a testset) and evaluates outputs (LLM as an evaluator) has gained traction as a cheap alternative to human curation. We show that this paradigm has a fundamental problem: LLM-generated benchmarks systematically favor the model that created them. Using machine translation as our primary testbed, we find that self bias arises from two compounding sources, LLM as a testset and LLM as an evaluator, and their combination amplifies the effect. Crucially, even when test data is generated with explicit diversity controls, each modelś implicit stylistic tendencies produce homogeneous, model-specific outputs that inflate its own scores. Increasing source text diversity, using our proposed diversity metric, partially mitigates this bias. Self bias is strong enough to cause each model to rank itself first, overriding the peer consensus ordering. We confirm that the phenomenon extends to open-ended generation on the Chatbot Arena task.