Same Agent, Different Answers: A Repeat-Aware Audit of Corpus-Induced Answer Churn in Retrieval-Augmented QA

Conversational QA systems should fix errors when users push back and signal which answers to trust. We split each follow-up into its speech act (re-ask, agree, or challenge) and its payload (an answer string, correct or not), and measure four confidence signals on the same transcripts: verbalized confidence, length-normalized likelihood, a frozen hidden-state probe, and P(True). Answers change when the user supplies an answer string and almost never under the speech act alone: in every retained full-size cell, the correct answer converts at least four times as many wrong answers as re-asking or agreement. The four signals disagree. On Qwen2.5-7B the frozen probe rises with answer persistence rather than truth; this holds on held-out questions, with Llama-3-8B (cleaned answers) as support, but not on four other models. Among 81 Qwen2.5-7B errors that survive one re-ask, re-asking, a fresh chat, or abstain repair almost none, while a gold answer repairs 75-95%. In two preregistered replications, every repair rate without an answer string stays below 0.15; a larger post-hoc rerun excludes 0.15 except for the empty elicit. With BM25 TriviaQA evidence, sentences that contain the answer repair 67-76% of persistent errors versus at most 12% when they do not. An end-to-end contain-gate cuts harm on TriviaQA, but a deployable gate that does not know the gold answer repairs few errors.

Retrieval-augmented systems routinely present citations alongside generated answers, yet a citation does not confirm that the corresponding source meaningfully shaped the output. This paper introduces ProvenAI, a framework that decomposes transparency in multi-hop question answering into three independently measurable layers: answer correctness, citation fidelity against benchmark supporting evidence, and per-document influence under leave-one-resource-out intervention. Targeting the HotpotQA distractor benchmark through a seven-stage pipeline covering data normalisation, retrieval indexing, citation-aware answer generation, attribution auditing, ablation-based influence estimation, batch evaluation, and interactive inspection, ProvenAI evaluates 7,405 validation examples drawn from a canonical corpus of 509,300 passages. The system achieves 53.53% answer accuracy alongside a mean citation-fidelity score of 71.55%, and a worked example surfaces what we call the citation-influence gap: a clean citation audit co-occurring with a profile in which one cited source registers only weak influence while seven uncited sources demonstrably shift the output. We formalise the relationship between the implemented surface proxy and a token-level KL-divergence target through a stated faithfulness condition, ground the framework in causal-mediation analysis and database-provenance theory, and discuss how the three measurement layers compose with cryptographic provenance architectures emerging in autonomous scientific discovery. ProvenAI establishes that meaningful transparency in retrieval-grounded QA requires traceable links across retrieved, cited, and behaviourally influential evidence as three distinct, independently measured layers.

Retrieval-augmented generation systems can precompute and store key-value caches of retrieved documents to avoid re-encoding context at every query. Quantizing these caches further reduces storage, but no prior work asks whether compression damages faithfulness, whether responses remain grounded in the retrieved evidence. Faithfulness and accuracy are not equivalent: a model can produce a correct answer that is no longer supported by the context it was given. We evaluate Qwen2.5-7B-Instruct under INT8 and INT4 quantization on RGB and HotpotQA, measuring both accuracy and faithfulness with a hallucination detector, NLI entailment, and an LLM judge. INT8 is near-lossless across both metrics. INT4 reduces accuracy and, more critically, even among answers that remain factually correct, over 90% of faithfulness changes are negative, i.e., accuracy metrics are blind to this regression. The harm grows under noisy retrieval and with more retrieved chunks. Faithfulness must be audited before compressed caches are deployed.