The Era by Eon Benchmark: A Generated Enterprise Estate with Exact Ground Truth for Benchmarking LLM Agents
Authors: Benjamin Gruenbaum, Doron Porat, Assaf Natanzon, Roy Zavida, Chen Dinachi, Or Itzahary
Abstract
LLM agents for enterprise systems of record cannot be evaluated on customer production data, and no existing substitute provides ground truth. We present the Era by Eon Benchmark for evaluating LLM agents that use enterprise tools. The benchmark is built around a complete fictional company. It includes product simulators, company-specific internal databases, benchmark questions, and computed answer keys. Industry, company size, business model, application portfolio, and a seed define each company. One seeded entity graph supplies shared company data to simulators of Salesforce, Zendesk, Slack, Gong, and other products. A questionconditioned generator creates the schemas and records for internal databases. It takes shared entities, keys, and values from the same graph before generating database-specific facts. Both mechanisms therefore describe one consistent enterprise estate. Every expected answer is computed from the final records, so grading is exact. Design and answer-key checks validate the internal databases. A realism scorecard and adversarial detector validate the entity graph. Across 23 generated companies, the mean realism score rose from 61.8 to 97.0, with zero records flagged as synthetic. In the reported simulator-track comparison, nine models answered the same 33 questions three times each. Accuracy estimates ranged from 42.4% to 76.8%, and three of 36 pairwise differences remained supported after correction.
Enterprise settings provide a challenging environment for question-answering agents, which often rely on Retrieval-Augmented Generation, Deep Research (DR), and related techniques. Much of this challenge comes from the complexity of enterprise data: information is often spread across evolving and potentially conflict- ing emails, chat messages, documents, and other artifacts. Existing benchmarks typically have limited real-world complexity, short-form responses, and unnatural queries, so they often fail to capture the challenges of enterprise settings. In this work, we introduce an automated pipeline for generating synthetic datasets of emails reflecting realistic workplace scenarios, along with long- and short-form questions and gold answers grounded in the data. Our method simulates long-running enterprise projects spanning several months and involving up to 25 interacting employees across multiple roles. The data emphasizes ambiguity, distributed information, and naturally occurring queries. To validate the pipeline, we evaluate few standard agentic baselines on our datasets using the latest frontier models. We find that aggregate scores averaged over all queries remain below 80% for each dataset, indicating significant room for improvement. These findings suggest that more work remains to be done for enterprise deployment and underscore the importance of realistic, high-complexity evaluation data for developing stronger real-world enterprise DR systems.
Enterprise agents increasingly operate inside workspaces: they read heterogeneous files, invoke tools, and deliver business artifacts. We introduce EnterpriseClawBench, an enterprise agent benchmark constructed from proprietary, real-world agent sessions. Starting from a large archive of workplace sessions, the EnterpriseClawBench produces 852 reproducible tasks, each paired with recovered fixtures, rewritten prompts, role classes, skill subclasses, hard rules, and semantic rubrics. Because the sessions contain internal enterprise content, we do not release the benchmark data; instead, our reusable contribution is the construction and evaluation protocol. On EnterpriseClawBench, the best configuration reaches only 0.663 (Codex with GPT-5.5). These results show that enterprise agent evaluation must report harness--model combinations, artifact delivery, visual quality, cost, runtime, and skill-transfer behavior, rather than collapsing performance into a single score. Code: https://github.com/FrontisAI/EnterpriseClawBench
Large language model (LLM) agents are increasingly proposed for enterprise workflows, yet existing evaluations rarely test whether business-decision conclusions transfer across competitive market ecologies. We introduce ERPBench, an execution-instrumented benchmark for enterprise decision agents in a six-round Enterprise Resource Planning (ERP) simulation with coupled pricing, production, procurement, inventory, finance, and shared-market competition. ERPBench evaluates the same 100 fixed problems in two matched competitive market ecologies: Solo, where each evaluated LLM agent competes against fixed rule-based opponents, and Arena, where six evaluated LLM agents compete in a shared market. Across six model families, this yields 1,200 model-level trajectories spanning 7,200 decision rounds. Under the observed service configuration, the leading model differs between ecologies: DeepSeek leads in Solo (252.29M mean valuation; mean rank 1.67), whereas Gemini leads in Arena (263.95M; 1.76). The two ecologies identify the same task-level winner on only 21 of 100 problems, and Gemini's bottom-rank rate falls from 22 % to 0 % in Arena. ERPBench supports paired evaluation of whether enterprise-agent rankings transfer across competitive market ecologies, supplemented by aggregate execution-intervention analysis. Code and benchmark resources are available in our https://github.com/GAIR-NLP/erp-bench.