Grounded language-model systems are often evaluated by final answer accuracy, yet a correct answer can be unsupported, drawn from the wrong source, or produced when evidence is insufficient or contradictory. We introduce EviScope, a paired counterfactual benchmark that holds the question fixed while adding, removing, distracting, or contradicting its evidence. EviScope-v1.1 contains 40 four-condition quartets with repaired counterfactual claims and span-level support labels for automatic evaluation. Across 960 gold-blind generations from Qwen2.5-7B, Llama 3.1 8B, and Gemini 3.5 Flash, paired metrics expose model-dependent grounding behavior that answer accuracy hides. On two local open models, an explicit evidence-action gate underperforms vanilla RAG on QCS: 0.15 vs. 0.50 for Qwen and 0.10 vs. 0.375 for Llama. Gemini reaches 0.944 joint success under both prompts, yet still answers 5% of conflict cases after contradiction insertion. EviScope therefore distinguishes unsupported answering, conflict blindness, and wrong non-answer actions rather than scoring answers alone.
Existing metrics for factuality and faithfulness evaluate whether an answer is supported or contradicted by its grounding documents, but they fail to capture when both supporting and contradicting evidence coexist. We introduce ConflictScore, a novel metric that quantifies how well a model's response acknowledges conflicting evidence in its grounding documents. Our framework decomposes responses into atomic claims, labels each claim against each grounding document, and then aggregates these labels into two complementary measures: ConflictScore-Count (CS-C), the proportion of claims exhibiting conflicts, and ConflictScore-Ratio (CS-R), the balance between supporting and contradicting evidence. We develop ConflictBench, a benchmark covering diverse forms of conflicts such as ambiguity, contradiction, and divergent opinions, to systematically evaluate our metric. Experiments show that ConflictScore effectively detects overconfident claims across domains and can serve as a corrective feedback mechanism that improves truthfulness on TruthfulQA.
Before letting an agent operate over real context, can you prove it used the right evidence? GroundEval turns that question into a deterministic test of what the agent searched, fetched, cited, and was permitted to access. In one case study, two frontier LLM judges scored a plausible agent response 0.85 and higher. But the trace told a different story: the agent had never retrieved the artifact its answer depended on, yielding a GroundEval score of 0.000. We introduce GroundEval, a judge-free framework for evaluating agents against grounded, time-bounded, and access-controlled evidence. GroundEval uses a domain configuration to generate questions, lets the agent choose how to answer, and then scores both the final answer and the recorded trajectory that produced it. The benchmark targets three failures that LLM-as-judge evaluation struggles to detect: whether an agent checked before claiming absence, reasoned only from evidence available to the actor at the relevant time, and used the correct causal mechanism rather than a plausible one. These correspond to three tracks: Silence, Perspective, and Counterfactual. GroundEval exposes when plausible answers rest on invalid evidence paths, and produces structured per-question diagnostics that pair tool activity with the agent's turn-level narration, making each score inspectable rather than merely reported. Our case studies suggest this failure mode is common rather than exceptional, one that final-answer and judge-based evaluation cannot detect by construction.
Agentic retrieval-augmented generation systems can produce answers that appear grounded while failing at the evidence, tool-contract, authorization, or session-state layer. We introduce LayerRAG-Bench, a controlled cross-layer reliability benchmark with 8 enterprise domains, 240 tasks, 9 fault scenarios, 2 contract modes, and 38,880 live task-level records across nine models from OpenAI, Anthropic, and Gemini. Schema normalization raises schema-drift success from 0.000 to 0.913, but stale evidence, missing tool output, denied permissions, and wrong-session context are not recovered by schema normalization. Groundedness-only evaluation also produces substantial false positives under stale and wrong-session evidence. These results support a layer-specific evaluation principle: a reliability intervention should be credited for repairing its target layer without being mistaken for a universal fix.