Abstract
As corporate AI adoption continues to grow, enterprise-grade LLM agents are being deployed into sensitive contexts such as hiring, healthcare, and finance. In these contexts, compliance with rules specified in an agent's system context is a first-order legal concern. Currently, no evaluation framework systematically measures which LLM models tend to violate compliance rules, especially under pressure from a persistent user, a hurried manager, or circumstances where violation is convenient or attractive. We introduce PACT (Pressure-Applied Compliance Testing), a benchmark for rule-following under pressure in AI agents assisting employees in daily tasks across twelve regulated enterprise domains and forty-eight scenarios, each set in a realistic multi-turn conversation. Each benchmark item pairs a standing rule against a rule-violating shortcut, and applies a battery of pressures across different wordings and system-prompt modes. We construct PACT component by component under strict LLM-as-judge auditing to ensure samples are unambiguous, ungameable, and realistic enough to avoid eliciting evaluation-aware behavior. We use PACT to profile LLM compliance across six complementary metrics that create a holistic picture of an AI assistant's robustness under pressure and throughout multi-turn conversations, its transparency, and ability to correctly discern where a rule applies. We aggregate this profile into PACTScore, a reliability-weighted compliance rate over all items and modes. Our results across 22 common LLM models spanning multiple providers and sizes show substantial variability in compliance across models and metric dimensions. Even the strongest assistants mis-apply a rule on 6 to 10% of items, and ordinary user pressure raises the violation rate by 65% on average. PACT highlights compliance risks in LLM assistants, motivating guardrails and careful model selection.
Explore similar work
Apr 22, 2026cs.CR
LLM agents deployed in production operate under operator-defined behavioral policies (system-prompt instructions such as prohibitions on credential disclosure, data exfiltration, and unauthorized output) that safety evaluations assume hold throughout a conversation. Prohibition-type constraints decay under context pressure while requirement-type constraints persist; we term this asymmetry Security-Recall Divergence (SRD). In a 4,416-trial three-arm causal study across 12 models and 8 providers at six conversation depths, omission compliance falls from 73% at turn 5 to 33% at turn 16 while commission compliance holds at 100% (Mistral Large 3,
p<10−33). In the two models with token-matched padding controls, schema semantic content accounts for 62-100% of the dilution effect. Re-injecting constraints before the per-model Safe Turn Depth (STD) restores compliance without retraining. Production security policies consist of prohibitions such as never revealing credentials, never executing untrusted code, and never forwarding user data. Commission-type audit signals remain healthy while omission constraints have already failed, leaving the failure invisible to standard monitoring.
Yeran Gamage
May 7, 2026cs.CL
Tool-using large language model (LLM) agents are increasingly deployed in settings where their reliable behavior is governed by strict procedural manuals. Ensuring that such agents comply with the rules from these manuals is challenging, as they are typically written for humans in natural language while agent behavior manifests as an execution trace of tool calls. Existing evaluations of LLM agents rely on manually constructed benchmarks or LLM-based judges, which either do not scale or lack reliability for complex, long-horizon manuals. To overcome these limitations, we present MANTRA, a framework for automatically synthesizing machine-checkable compliance benchmarks from natural-language manuals and tool schemas. MANTRA independently generates (i) a symbolic world model capturing procedural dependencies, and (ii) a set of trace-level compliance checks for a given task, and validates their consistency using SMT solving. A structured repair loop resolves inconsistencies, requiring human intervention only as a fallback. %This yields benchmarks that are formally validated. Importantly, MANTRA supports arbitrary domains and long procedural manuals, and provides a tunable notion of task complexity which is utilized to automatically derive challenging tasks accompanying compliance checks. Using MANTRA, we build a new benchmark suite with 285 tasks across 6 domains scaling to 50+ page manuals with minimal human effort. Empirically, we show that the compliance checks are richer with stronger constraint enforcement compared to existing benchmarks. Additionally, the granularity of the checks can be used for debugging the agents' failure modes. These results demonstrate that combining automated benchmark generation with formally grounded validation methods enables scalable and reliable benchmarking of tool-using agents.
Ashwani Anand, Ivi Chatzi, Ritam Raha +1
May 23, 2026cs.CL
Current approaches to AI compliance treat conformity as a binary, audit-time verdict rather than a continuous, measurable property of production systems. We argue that this compliance fiction is structurally ill-suited to the requirements of the EU AI Act, which demands ongoing human oversight and the detection of emergent behavioural drift in deployed systems. We introduce governance from metrics, a principle whereby regulatory compliance is derived as a continuous signal from runtime observability rather than from static assessments. Building on this principle, we present govllm, an open-source framework implementing a governance-driven routing architecture in which model selection is determined by accumulated compliance scores rather than by latency or cost alone. Central to our approach is a panel of regulatory judges - LLM evaluators specialised per criterion (EU AI Act, GDPR, ANSSI, accessibility) - whose inter-judge disagreement we reframe not as noise but as a regulatory uncertainty signal warranting human arbitration. We validate this approach through a ground truth corpus of 49 annotated prompt/response pairs across five regulatory criteria, evaluated by four small language models (SLMs, 1.7B-7B parameters) running fully on-premise. Agreement rates range from 51.5% (mistral:7b) to 69.1% (phi4-mini), with no single model dominating across all criteria - empirically motivating the Profile-as-jury design. We further document three structural failure modes in small regulatory judges and a judge-specific position bias that degrades agreement by up to 25 percentage points across three question-order conditions (original, reversed, permuted). govllm is released as open-source software to support reproducible AI governance research.
Jehanne Dussert