Reproducing Transparent and Scrutable Recommendations: Exploring Open-Weight Models via Natural-Language User Profiles

Personalized systems rely on user representations to connect behavioral history with downstream recommendation applications. Existing methods typically employ either supervised latent user embeddings, which are effective for retrieval but difficult to interpret, or textual user profiles, which are interpretable but challenging to optimize for downstream utility due to lack of direct supervision. To bridge this gap, we present BLUE, a reinforcement learning framework that unifies these two forms of user representation by aligning language-based user profiles with embedding-based recommendation objectives. Given a user interaction history, BLUE leverages a profiler Large Language Model (LLM) to generate textual profiles, while an embedding model provides reward signals. This encourages the resulting textual representations to move closer to positive items and farther from negative ones in the embedding space. We further introduce a text-space supervision signal based on next-item prediction, ensuring the learned profiles remain both semantically meaningful and highly effective for downstream retrieval. Experiments on Amazon Reviews 2023 and Google Local Reviews in zero-shot sequential recommendation settings demonstrate that BLUE consistently outperforms strong baselines under both frozen and trainable embedding conditions. Notably, BLUE achieves clear gains in cross-domain transfer, highlighting the strong generalization ability of the learned user profiles. Furthermore, these generated profiles provide superior personalized context for question answering compared to raw user histories or alternative profile optimization methods. Overall, these results show that BLUE provides an effective way to unify interpretable textual profiling with discriminative latent embeddings for personalization.

Counterfactual explanations (CEs) provide an intuitive way to understand recommender systems by identifying minimal modifications to user-item interactions that alter recommendation outcomes. Existing CE methods for recommender systems, however, have been evaluated under heterogeneous protocols, using different datasets, recommenders, metrics, and even explanation formats, which hampers reproducibility and fair comparison. Our paper systematically reproduces, re-implement, and re-evaluate eleven state-of-the-art CE methods for recommender systems, covering both native explainers (e.g., LIME-RS, SHAP, PRINCE, ACCENT, LXR, GREASE) and specific graph-based explainers originally proposed for GNNs. Here, a unified benchmarking framework is proposed to assess explainers along three dimensions: explanation format (implicit vs. explicit), evaluation level (item-level vs. list-level), and perturbation scope (user interaction vectors vs. user-item interaction graphs). Our evaluation protocol includes effectiveness, sparsity, and computational complexity metrics, and extends existing item-level assessments to top-K list-level explanations. Through extensive experiments on three real-world datasets and six representative recommender models, we analyze how well previously reported strengths of CE methods generalize across diverse setups. We observe that the trade-off between effectiveness and sparsity depends strongly on the specific method and evaluation setting, particularly under the explicit format; in addition, explainer performance remains largely consistent across item level and list level evaluations, and several graph-based explainers exhibit notable scalability limitations on large recommender graphs. Our results refine and challenge earlier conclusions about the robustness and practicality of CE generation methods in recommender systems: https://github.com/L2R-UET/CFExpRec.

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like comments and reviews. This explicit context feedback captures the nuanced reasons behind user decisions regarding their preferences. In addition, it offers critical heterogeneous information for user preference alignment and more explainable recommendations. Overlooking such signals can lead to misaligned user preferences and further reinforce filter bubbles, as algorithms fail to understand the "semantic context" behind user choices. Recent advances in Large Language Models (LLMs) present new opportunities to harness user-generated content for more accurate and diverse recommendations, yet current LLM-based recommendations still focus on using item meta-data and underutilize this resource. In this paper, we advocate for prioritizing explicit context feedback in the next generation of LLM-based RecSys. We review the evolution of recommendation paradigms, highlight the value of context-rich feedback, call for new benchmarks and metrics, and introduce frameworks for integrating explicit user signals into scalable LLM-driven RecSys. Centering on user-preference modeling, we aim to foster more personalized, transparent, and explainable RecSys online platforms.