The Delegation Blind Spot: Auditing Product Decisions from Agent Choices

Production AI systems often operate with incomplete, conflicting, or insufficient evidence. Forced classifiers collapse such cases into action labels, while generative systems can produce outputs that are difficult to interpret as auditable execution decisions. We study operational decision control for AI systems, where uncertainty must be explicitly routable, policy-governed, and auditable rather than hidden inside forced predictions or free-form generation. We present EvaluatorDPT, a bounded decision-control model that predicts YES, NO, or TBD, where TBD is learned as a deferral outcome rather than added only as a post-hoc confidence rule. The model uses a transformer encoder with a primary bounded-decision head and structured auxiliary channels for values and emotions/sentiments. The interface is domain-agnostic in form: a deployment domain supplies evidence and policy thresholds, while the model emits a bounded distribution that can be controlled at inference time through recorded operating thresholds and, when validated, auxiliary semantic signals. For the evaluated model version, we report decision performance on held-out validation and test splits; auxiliary emotion metrics are omitted because the emotion head is disabled for this evaluation. On the held-out test split (n=44,597), the model achieves Accuracy = 0.8260 and Macro F1 = 0.8252, with per-class F1 of 0.8314 (YES), 0.8486 (NO), and 0.7956 (TBD). The evaluation record also includes calibration evidence (ECE = 0.0338 on validation), threshold-sweep outputs, multi-seed stability checks, confusion matrices, and reproducibility commands. Our main contribution is a bounded execution interface in which deferral is learned, inference-time routing remains inspectable, auxiliary signals provide a path to auditable behavior control, and evaluation evidence supports external review.

Large language model agents now act on codebases, browsers, operating systems, calendars, files, and tool ecosystems, but their evaluations often collapse behavior into final task success. AgentAtlas reframes agent evaluation as a diagnostic vocabulary and audit protocol for separating outcome success from control-decision quality and trajectory quality. The paper contributes: (i) a six-state control-decision taxonomy (Act / Ask / Refuse / Stop / Confirm / Recover); (ii) a trajectory-failure vocabulary with primary error source and downstream impact; (iii) a 0/1/2 benchmark-coverage audit over fifteen agent benchmarks; and (iv) an illustrative protocol study on a synthetic 1,342-item set evaluated with eight models under taxonomy-aware and taxonomy-blind prompt formats. The synthetic demonstration is not a public benchmark release and should not be read as a definitive model comparison. Instead, it illustrates two measurement risks: mapped label agreement can change substantially when the explicit label menu is removed, and axis choice can change apparent rankings. AgentAtlas is intended to help benchmark designers state what behavior they cover, and to help evaluators diagnose failures that outcome-only leaderboards hide.

Agentic AI failures need post-hoc reconstruction: what the agent did, on whose authority, against which policy, and from what reasoning. Cross-regime feasibility remains unmeasured under one property-level schema. We apply the Decision Trace Reconstructor unmodified to pinned worked-example anchors from six public vendor SDK regimes spanning cloud-agent, observability, tool-use, telemetry, and protocol traces, plus two comparator columns. Each Decision Event Schema (DES) property is classified as fully fillable, partially fillable, structurally unfillable, or opaque. Per-property reconstructability of an agent decision already varies between regimes at this anchor scale. Strict-governance-completeness separates into three tiers ranging from 42.9% to 85.7%, yielding one regime-independent gap (reasoning trace), four regime-dependent gaps, and one Mixed property; the pilot is single-annotator, one anchor per cell, descriptive, with outputs checksum-verifiable from a deposited reproducibility package.