GCUL: Ambiguity Identification in Text Emotion Classification via Cluster-Guided Learning

In selective classification, a model predicts the labels of data samples where it is confident, and abstains from predicting labels for samples on which it is not confident. The rejected samples are often labeled by an expert, which is expensive. The budget for the expert is best utilized when the model has low error on non-rejected samples. However, the estimate of a model's confidence might be inconsistent with the model's predictions, which can lead to high error on non-rejected points. Such situations can readily occur in in-context binary classification by LLMs. To remedy this, we propose making additional pairwise queries to the same model. These pairwise queries can detect high-error samples and be incorporated into selective classification techniques to reduce the error on non-rejected samples. Theoretically, we establish the conditions under which a simple algorithm using pairwise queries outperforms an inconsistent confidence estimate. We support this insight through extensive experiments for $1$ synthetic and $4$ in-context learning-based real binary classification datasets. In all these cases, we show that our algorithms, using pairwise queries, obtain a better accuracy-cost tradeoff than using only the raw confidence estimates, for instance, the LLM's next-token logits.

A prediction that is both confident and wrong is a critical reliability failure because it can bypass abstention and human review precisely when the model is mistaken. Empirical risk minimization (ERM) controls average loss but not this failure directly, while calibration, uncertainty estimation, conformal risk control, and selective prediction methods target related reliability properties rather than bounding the joint failure event during training. We propose ReliableNet, which constrains the Joint Confident-Wrong (JCW) probability, the probability that a prediction is simultaneously confident and incorrect, below a user-specified risk budget $α\in(0,1)$. We formulate this as a chance-constrained ERM problem, use a conservative smooth inner approximation whose population feasibility implies the original JCW constraint. Across four tabular and two image datasets, ReliableNet is the only method certified within the JCW budget for every dataset and seed in distribution, when compared against baselines spanning ERM, post-hoc calibration, conformal risk control, and selective prediction. Under demographic, ambiguity, spurious-correlation, novel-class, and covariate shifts, it achieves the lowest empirical JCW among the compared methods while remaining very competitive in accuracy, coverage, calibration, and selective prediction. Risk-coverage results further indicate that ReliableNet achieves better selective ranking than the benchmark methods on most datasets. Overall, ReliableNet provides a principled approach to trustworthy classification.

Evidential Deep Learning (EDL) enables single-pass uncertainty estimation by predicting Dirichlet evidence, but it can remain overconfident and poorly calibrated, and it often fails to represent multi-modal epistemic uncertainty. We introduce Gated Evidential Mixtures (GEM), a family of models that learns an in-model energy signal and uses it to gate evidential outputs end-to-end in a distance-informed manner. GEM-CORE learns a feature-level energy and maps it to a bounded gate that smoothly suppresses evidence when support is low. To capture epistemic multi-modality without multi-pass ensembling, GEM-MIX adds a lightweight mixture of evidential heads with learned routing weights while preserving single-pass inference. Finally, GEM-FI stabilizes mixture allocations via a Fisher-informed regularizer, reducing head collapse and producing smoother boundary uncertainty. Across image classification and OOD detection benchmarks, GEM improves calibration and ID/OOD separation with single-pass inference. On CIFAR-10, GEM-FI vs. DAEDL improves accuracy from 91.11 to 93.75 (+2.64 pp), reduces Brier x100 from 14.27 to 6.81 (-7.46), and also improves misclassification-detection AUPR from 99.08 to 99.94 (+0.86). For epistemic OOD detection, GEM-FI achieves AUPR/AUROC of 92.59/95.09 on CIFAR-10 to SVHN and 90.20/89.06 on CIFAR-10 to CIFAR-100, compared with 85.54/89.30 and 88.19/86.10 for DAEDL.