When Context Changes: Understanding Update Failures in LLMs

Large Language Model (LLM) agents are increasingly expected to maintain coherent, long-term personalized memory, yet current benchmarks primarily measure static fact retrieval, overlooking the ability to revise stored beliefs when new evidence emerges. We identify a critical and underexplored failure mode, Implicit Conflict: a later observation invalidates an earlier memory without explicit negation, requiring contextual inference and commonsense reasoning to detect. To rigorously evaluate this capability, we introduce STALE, a benchmark of 400 expert-validated conflict scenarios (1,200 evaluation queries across three probing dimensions) spanning over 100 everyday topics with contexts up to 150K tokens. We propose a three-dimensional probing framework that tests State Resolution (detecting that a prior belief is outdated), Premise Resistance (rejecting queries that falsely presuppose a stale state), and Implicit Policy Adaptation (proactively applying updated states in downstream behavior). A systematic evaluation of frontier LLMs and specialized memory frameworks reveals a pervasive gap between retrieving updated evidence and acting on it, with even the best evaluated model achieving only 55.2% overall accuracy. Models often accept outdated assumptions embedded in a user's query, and they struggle to recognize when a change in one aspect of the user's state should invalidate related memories. To establish an initial baseline for state-aware memory, we further present CUPMem, a prototype that strengthens write-time revision through structured state consolidation and propagation-aware search, suggesting that explicit state adjudication is a promising direction for robust agentic memory.

Large language model (LLM) agents operate over long, multi-session interactions in which facts change: a user moves, a price updates, a plan is revised. Acting correctly requires using the current value of a fact and discarding values that have been superseded. We isolate this ability on real conversational data and show that it is a distinct, unsolved failure. On the knowledge-update subset of LongMemEval, replacing an agent's full context with a bounded, self-maintained memory drops accuracy from 92% to 77% even on a frontier model (gpt-5.4), a gap that is statistically significant (paired McNemar p<0.005) and persists across model scale while full-context accuracy saturates near 92%. The bottleneck is therefore memory maintenance, not comprehension, and is not closed by a stronger model. We then ask whether this is merely an undersized memory, and find it is not: as the conversation grows 24x, accuracy falls further (from 68% to 28%), and granting the agent proportionally more memory yields no detectable recovery (28% to 28%, n=25). The failure scales with the length of the conversation, not the compression ratio. We release Supersede, an open reinforcement-learning environment (on the verifiers / prime-rl stack) that turns this measurement into a training signal: agents are rewarded for answering from the current value and penalized for stale ones. Finally, we close the loop and show the gap is trainable: GRPO fine-tuning a small open model (Qwen2.5-3B) on this environment nearly doubles its held-out supersession accuracy on real, unseen conversations (9.0% to 16.7%, a single run), along a monotonic checkpoint curve indicating the learned policy, not the harness, carries the gain. To our knowledge this is the first trainable environment whose reward targets temporal fact-currency, and the first evidence the supersession gap can be trained down, not only measured.

Long-horizon interactions require language models to manage accumulating information: when to update their state, when to preserve their state, and what to ignore. We study this challenge as Contextual Belief Management (CBM): maintaining a predicted belief state aligned with formal evidence while isolating task-irrelevant noise. To make CBM measurable, we introduce BeliefTrack, a closed-world benchmark spanning Rule Discovery and Circuit Diagnosis, where a finite belief space and symbolic verifiers enable exact turn-level evaluation. BeliefTrack diagnoses three failures: Failed Stay, Failed Update, and Failed Isolation. Across multiple LLMs, vanilla models exhibit severe CBM failures, while explicit belief-tracking prompts provide limited gains. In contrast, reinforcement learning with belief-state rewards reduces failure rates by 70.9% on average. Further probing reveals latent belief-state dynamics behind these failures, and representation-level steering reduces failure rates by 46.1% across two tasks (Code is available at https://github.com/zjunlp/CBM).