Thinking Outside the Box: Can Language Models Rely on External Guidance Selectively?

Language model agents are increasingly effective in solving realistic tasks through multi-turn tool use. However, training reliable tool-using agents remains challenging in practice. While reinforcement learning provides an on-policy paradigm for improving agents from their own environment interactions, its effectiveness depends heavily on the training task distribution. When tasks are fixed before training, the task distribution can become increasingly mismatched with the policy's evolving capabilities, causing many rollouts to be spent on uninformative tasks. We propose SENTINEL, a failure-driven reinforcement learning framework that turns the Solver's rollout failures into targeted training tasks. SENTINEL follows a Controller--Proposer--Solver loop: the Controller analyzes failed trajectories and summarizes recurring error patterns, the Proposer generates executable tasks that stress these weaknesses, and the Solver is trained on the targeted tasks. On Tau2-Bench Retail with Qwen3-4B-Thinking-2507, SENTINEL improves Pass^{}1 from 66.4 to 74.9 and outperforms RL on general synthetic tasks across Pass^{}k metrics. These results demonstrate that model failures provide an effective and scalable source of targeted training signal for improving tool-using language model agents.

Language models increasingly condition their answers on external signals, and a single misleading one can turn a correct answer wrong. The obvious remedy, training models to resist such signals, hides a failure mode: a model that ignores all context looks robust yet is useless when the context is worth trusting. We recast the problem as selective trust and introduce MIST, a human-annotated benchmark that renders each reasoning item under four matched conditions (clean, misleading, correct-context, and irrelevant-context), together with SC2W, a paired metric counting how often a misleading signal flips a clean-correct answer to wrong. Across a comprehensive benchmark study, we observe that such a susceptibility is universal. We then propose SCOPE, which mines clean-correct/misleading-wrong failures and optimizes a standard Direct Preference Optimization (DPO) objective over matched preference pairs balanced equally across all four conditions, rather than over misleading items alone. Our approach substantially reduces SC2W on popular open-sourced models while preserving accuracy when the added context is clean, correct, or irrelevant. With this work, we argue that models should be judged on selective trust, not on resistance alone.

Modern language models fail a fundamental requirement of trustworthy intelligence: knowing when not to answer. Despite achieving impressive accuracy on benchmarks, these models produce confident hallucinations, even when wrong answers carry catastrophic consequences. Our evaluations on GSM8K, MedQA and GPQA show frontier models almost never abstain despite explicit warnings of severe penalties, suggesting that prompts cannot override training that rewards any answer over no answer. As a remedy, we propose Reinforced Hesitation (RH): a modification to Reinforcement Learning from Verifiable Rewards (RLVR) to use ternary rewards (+1 correct, 0 abstention, -$λ$ error) instead of binary. Controlled experiments on logic puzzles reveal that varying $λ$ produces distinct models along a Pareto frontier, where each training penalty yields the optimal model for its corresponding risk regime: low penalties produce aggressive answerers, high penalties conservative abstainers. The same frontier holds on MATH Levels 4--5 and on medical QA, where it transfers to an unseen dataset. We then introduce two inference strategies that exploit trained abstention as a coordination signal: cascading routes queries through models with decreasing risk tolerance, while self-cascading re-queries the same model on abstention. Both outperform majority voting with lower computational cost. These results establish abstention as a first-class training objective that transforms ``I don't know'' from failure into a coordination signal, enabling models to earn trust through calibrated honesty about their limits.