Ask, Relax, or Act? Evaluating Actionable Indeterminacy in LLM Preference Reasoning

Recently, LLM-based agents have become increasingly popular across many applications, including complex sequential decision-making problems. However, they inherit the tendency of LLMs to hallucinate, leading to incorrect decisions. In sequential settings, even a single mistake can irreversibly degrade the trajectory, making hallucinations an even bigger problem. Although larger LLMs hallucinate less, they incur a significantly higher per-token cost. In this paper, we address this tradeoff by proposing ReDAct (Reason-Defer-Act). In ReDAct, an agent is equipped with two LLMs: a small, cheap model used by default, and a large, more reliable but expensive model. When the predictive uncertainty of the small model exceeds a calibrated threshold, the decision is deferred to the large model. We evaluate our approach in text-based embodied environments such as ALFWorld and MiniGrid and show that deferring only about 15% of decisions to the large model can match the quality of using it exclusively, while significantly reducing inference costs.

When an LLM agent misbehaves, a human steps in, and that intervention is usually discarded or replayed as training data. We treat it instead as a measurement: a label pointing at the internal computation that failed. We study it in a controlled agent environment, on one failure (asking a clarifying question when the request was already unambiguous), with labels from a rule-based overseer validated against blind human judgment. Claims cover eligible models, which both over-ask and sometimes act on matched unambiguous requests: five of thirteen qualified (Qwen2.5-3B, gemma-2-2b, OLMo-3-7B, Mistral-Nemo-12B, Phi-4). Four findings. First, the ask-vs-act decision is causally localizable in every eligible family: a direction learned from intervention labels flips 72-100% of held-out over-asks at a definite residual-stream depth, with site and dose chosen on training data, and random directions under the same procedure flip at most one episode. Second, over-asking has two mechanistic signatures: in four families the model demonstrably knows the request is unambiguous (the belief is decodable, causally inert and orthogonal to the decision) and asks anyway; in the fifth, the rare over-asks track different world-representations. Third, steering gated on a probe readout removes most of the simulated oversight burden while legitimate questions survive (bootstrap 95% intervals exclude zero); a prompt instruction makes it worse. Fourth, consolidating the fix into the weights yields a map, not a rule: on one model a LoRA confined to the causal band passes every criterion fixed in advance while behavior cloning on identical data breaks retention; on three families the reverse holds; on the fifth the outcome crosses the boundary across seeds. A geometric rule written down in advance to predict the regime failed on two out-of-family tests; we report the failure and stop rather than fit a replacement.

A long-lived LLM agent, such as OpenClaw, earns its value by acting on a user's preferences and constraints across sessions, not just the current request. Yet today's agents keep what a user volunteers but rarely ask for what stays unspoken, leaving a proactivity gap in long-lived LLM agents: an agent cannot act on a preference it never obtained. As users delegate more of their affairs to agents, the impact of this gap grows. We isolate one concrete, controllable slice of this gap as Ask-to-Remember (ATR): the agent decides whether to ask now for a reusable user preference that the current task does not need but a later session with the same user will. ATR is hard even to evaluate: the right question is underdetermined and its payoff deferred to tasks that may never arise. ATRBench, to the best of our knowledge the first ATR benchmark, makes it measurable by fixing each user's preferences as hidden ground truth, so success demands asking, not recall. Across eight frontier LLM agents, defaults fall at least 62 points below an oracle handed the relevant preference, and prompting closes little of it. Diagnostics identify acquisition as the bottleneck. ATRBench surfaces this proactivity gap in current agents and offers a diagnostic testbed for closing it.