How GUI Agents Fail: GraceBench for Execution Stability Diagnosis

Understanding where and why Graphical User Interface (GUI) agents fail is essential for building more reliable systems, yet current evaluation relies on step accuracy, a metric that treats each screen independently and overlooks the underlying structure of GUI environments. This leads to two critical blind spots: (1) functionally equivalent screens are evaluated in isolation, obscuring systematic failure patterns across shared screens; and (2) the long-tailed GUI distribution renders failures on rare but critical screens invisible under standard metrics. To address these issues, we propose GUITAR, a state-centric diagnostic framework that performs structured failure analysis over both states and transitions, using a State Transition Graph (STG) by mapping visually diverse screens to shared functional states. Across 8 agents and 6 tasks from AndroidControl and Mind2Web, GUITAR reveals that 60.4% of failures occur in 20% of states, localizing errors to a small set of bottlenecks. Bottleneck-targeted guidance improves SR by 2.8% and retains a 1.88% average gain across 7 agents under three-fold trajectory-held-out evaluation with fully automatic STGs. These findings demonstrate the diagnostic and actionable value of structure-aware evaluation within the evaluated mobile and web tasks. Code is available at https://github.com/sqzhang-lazy/GUITAR

Graphical user interface (GUI) agents build on vision-language models to complete user tasks end-to-end in real applications through interface actions such as tapping, swiping, text entry, and navigation. However, existing GUI agents are trained and evaluated largely on offline trajectories, simulated environments, and standardized benchmarks. These differ substantially from real applications in interface layout, interaction logic, and abnormal-state distribution, and cannot faithfully characterize execution stability in real-world use, where account states, permission dialogs, payment authentication, and risk control continually reshape the state distribution and open a persistent gap between benchmark scores and real usability. To close this gap, we propose Xiaomi-GUI-0, a native multimodal GUI agent for real mobile environments, trained and evaluated within a real-device closed loop. At its core is a real-device-dominant hybrid infrastructure, where physical devices are the primary execution environment and sandboxes provide auxiliary support, so that data collection, training, rollout, and evaluation share an execution distribution close to real deployment. We construct multi-source training data spanning high-frequency head tasks, high-generalization data for long-tail intents, and capability-enhancement data for reflection and memory, and introduce an error-driven data flywheel that turns failure trajectories into corrected actions, reflective explanations, and recovery demonstrations. The model is trained through a progressive three-stage pipeline of supervised fine-tuning, step-level reinforcement learning, and agentic reinforcement learning. Evaluated on public benchmarks and our in-house RealMobile, Xiaomi-GUI-0 achieves 72.0% success on RealMobile and 78.9% on AndroidWorld, while substantially improving execution stability and abnormal-state recognition in real-world tasks.

Mobile GUI agents can execute tasks from natural-language instructions, but their evaluation remains difficult to make both realistic and reproducible. Existing benchmarks typically trade off these goals: simplified apps lack real-world mobile complexity, whereas live commercial apps introduce uncontrolled variation from recommendations, advertisements, accounts, and changing content. We propose AppSim-Bench, which addresses this trade-off through controllable simulated apps that preserve task-relevant interaction logic while supporting deterministic evaluation. Built through a coding-agent-assisted and human-verified workflow, it contains 557 tasks across 17 high-frequency Chinese and English apps. Its controllable backend data and outcome-based verification remove major sources of environmental stochasticity, enabling reproducible cross-model comparison. Evaluating 19 GUI agents, spanning general-purpose and GUI-specialized systems, we find that autonomous mobile execution remains far from solved. The best model completes only 50.27% of tasks, and 28.55% of tasks are not solved by any agent. Further analysis shows that failures concentrate in longer workflows, numerical reasoning tasks, and inefficient trajectories marked by high action overhead and budget exhaustion. Our project is available at https://github.com/Acrab-Agentic-Labs/AppSim.