cs.AIOct 15, 2026

Kolab: Benchmarking Human-Agent Collaboration in Long-Horizon Workflows

Authors: Shirley Anugrah Hayati, Patricia Anugrah Setiani, Ruizi Wang, Zhouyi Li, Khanh Chi Le, Young-Jun Lee, Dongyeop Kang

Organizations: Department of Computer Science, University of Minnesota · Department of Economics, University of Minnesota

Abstract

When humans collaborate with AI agents on long-horizon tasks, what happens to the agents' contributions? For solving long-horizon tasks, humans place greater importance on ongoing interaction with AI agents (e.g., revising plans) than on an agent's ability to complete the task in a single attempt. However, most agentic benchmarks have focused more on automation. Strong performance on such benchmarks does not imply effective real-world collaboration. Professional workflows offer a useful setting, as they often involve interdependent steps. To address this gap, we introduce Kolab, a new dataset of 115+ hours of screen recordings of 50 professionals from 40 occupations collaborating with agents on realistic, long-horizon problems. Kolab also contains participants' collaboration and output quality judgments. Our analysis reveals diverse collaboration patterns, highlighting the importance of when and how professionals coordinate with agents. A collaborative agent must do two things that automation benchmarks never test: anticipate whether experts will adopt, modify, or reject its contribution once it leaves the chat window to guide its next steps, and assess collaboration quality from the unfolding workflow without constant expert feedback. Our benchmark operationalizes both: (1) forecasting how professionals use agent contributions at diverse workflows, and (2) verifying their judgments of collaboration satisfaction and output quality. Findings show that frontier models, both agentic and non-agentic, overestimate collaboration with experts and struggle to distinguish between high- and low-quality collaboration. Longer workflow context does not consistently improve these predictions. As frontier agents cannot yet understand long-horizon collaboration with experts, we position Kolab as a valuable dataset for studying human-agent collaboration grounded in real professional workflows.

Figures & tables

Appendix figures & tables42 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

Apr 20, 2026

CollabSkill: Evaluating Human-Agent Collaboration On Real-World Tasks

AI agents are reshaping the workspace, leading to drastic change of how humans work. Despite the considerable potential of human-agent collaboration both in preserving human agency and generating economic value, this paradigm remains largely absent from occupational task evaluation, hindered by the difficulty of gathering real human data and accounting for inter-human variability. We introduce CollabSkill, a framework for evaluating human-agent collaboration on real-world occupational tasks. CollabSkill pairs real human workers with AI agents on tasks matched to their occupational background, collecting data that capture the complexity of economically valuable tasks and the usage patterns of real workers. To account for inter-human variability, CollabSkill employs a Bayesian skill rating system to disentangle and quantify the skill contributions of both humans and AI agents. Drawing on over 1,500 prompts from 386 working sessions contributed by 93 human workers, our analysis yields insights on two fronts: on the agent side, rankings on CollabSkill diverge meaningfully from those of existing fully autonomous benchmarks where Codex leads, with Claude Code ranking first; on the human side, CollabSkill reveals that practical experience emerges as the primary driver of collaboration skill, with hands-on collaboration meaningfully shifting workers' AI literacy. Together, we hope CollabSkill enables the community to invest in systematic evaluation of human-agent collaboration and spurs development efforts aimed at building AI agents that genuinely augment human workers.
Sep 25, 2026

AgentWorld: Benchmarking Long-Horizon Collaboration of Multi-agent LLMs

Existing multi-agent benchmarks primarily test in competitive settings, short-horizon interactions under 20 steps, or simply aggregate individual performance, failing to isolate and highlight genuine collaboration capabilities of LLM-based agents. We introduce AgentWorld, a benchmark of 100 human-annotated tasks (with 100 augmented variants) for evaluating long-horizon, multi-agent collaboration. Tasks span 50+ interaction rounds across a rich MMORPG sandbox and require 3-20 agents with asymmetric roles and abilities to coordinate through communication, joint planning, and resource sharing under a blackbox setting where each agent acts independently without access to others' internal states. To quantify collaboration effectiveness in addition to conventional binary task success, we propose Causal Collaboration Effectiveness (CCE), a graph-based metric that traces causal dependencies between agent actions and measures what fraction of a team's effort actually contributed to the outcome. Experiments with Gemini 3 Flash, Claude Haiku 4.5, GPT-5 Mini, and DeepSeek R1-70B show that even the best model achieves only 52.0% task success, with systematic failure modes including communication breakdowns, role confusion, and inability to maintain shared plans across rounds. AgentWorld is fully open-source.
Jun 2, 2026

DeskCraft: Benchmarking Desktop Agents on Professional Workflows and Human-in-the-Loop Collaboration

Real-world professional desktop workflows in specialized creative and engineering software unfold over long horizons and often require human-in-the-loop coordination, where agents proactively seek necessary information and users provide additional instructions, clarifications, feedback, or corrections as the task progresses. Yet existing desktop GUI benchmarks mostly reduce this setting to short, simplified tasks with all user instructions provided upfront. To address this issue, we introduce DeskCraft, a desktop GUI benchmark targeting long horizon creative and engineering workflows and proactive human-agent collaboration. DeskCraft organizes tasks into a multilevel difficulty taxonomy, with long horizon tasks requiring over 50 execution steps, and covers professional creative software across design, video, audio, and 3D creation. Furthermore, DeskCraft formalizes human-agent collaboration into an interaction protocol covering mid-turn and post-turn exchanges. Mid-turn interaction captures both agent-initiated clarification under uncertainty and user-initiated interruption during execution, while post-turn interaction accommodates user-driven feedback after the agent signals completion, together spanning the full space of realistic collaboration patterns. We evaluate 18 proprietary and open source agents on 538 tasks and find that GPT-5.4 reaches 31.6% on standard tasks and 27.6% on interactive tasks. Further analyses reveal persistent failures in long horizon workflow delivery and proactive clarification. We will open-source all evaluation codes, tasks, and data at https://github.com/mrwwk/DeskCraft.