Behind Aggregate Scores: What Systematically Varying Arena-Hard's LLM Judge Reveals
Organizations: University College London, London, UK
Abstract
LLM judges are used to determine which of two answers is better. Trusting these verdicts requires knowing how repeatable they are and how much they depend on the judge's instructions. We show that similar aggregate scores can conceal substantial changes in individual verdicts, both when the same setup is repeated and when the instructions change. Using 500 Arena-Hard v2.0 prompts with two models' answers held fixed, we run GPT-4.1 as the judge under all eight combinations of criteria, output format and task framing, and repeat every setup unchanged at temperature zero on a pinned model version. Rerunning the default setup moves the aggregate score by about one point but changes the win/tie/loss outcome on 21.2% of prompts. Instruction changes introduce further sensitivity: in one setup, which asks for the verdict without reasoning and also drops several other instructions, outcomes change on 28.2 percentage points more prompts than the two setups' unchanged reruns do on average, and the aggregate score falls by 4.09 points. In another, where the criteria prioritise accuracy, outcomes change on 6.7 percentage points more prompts by the same comparison, while the aggregate score barely moves. A stable aggregate score therefore does not establish that individual verdicts are repeatable. This distinction matters when those verdicts are used as preference labels or to assess individual responses. Evaluations that rely on individual verdicts should repeat each setup they use and report both aggregate scores and prompt-level agreement.
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Appendix
| Setting | What would be disturbed | What would survive |
|---|---|---|
| Preference data for reinforcement learning | Reward models train on per-item labels, which is the unstable layer. Where both responses are correct, the label asserts that one correct answer is worse than another, which may train presentation rather than quality. | Comparisons with a decisive margin, where a real quality difference exists to learn. |
| Safety review | Flagging a response is a per-item verdict, and the contested cases that most need to be right may be the ones that move. Measured here on pairwise comparison rather than on classification, so a classification judge’s rate would need measuring separately. | Cases on which every configuration we tested agrees, if these are the clear-cut ones. |
| Model selection | Rerunning the default setup moves the aggregate by 0.5 to 1.2 points, but changing the judge moves it by up to four. For this model pair, ranking is largely robust to run-to-run variation, not to judge choice. | Comparisons where the gap exceeds a few points. |
| Regression testing | A set of prompts that newly fail cannot be separated from run-to-run movement without a repeat. | Large regressions on decisive items. |
| Audit and regulation | A rule citing a benchmark inherits its aggregation choices. An aggregate score is stable; a list of failed prompts is not, so a per-item audit would need a repeat protocol written into it. | Comparative claims between systems, reported with intervals. |
| Published comparisons | A three-point aggregate gap sits inside the range a judge change produces here, and a claim about the proportion of prompts won is less stable still. | A large, decisive gap. |
LLM-as-a-Judge
Large language model (LLM)-as-a-judge research uses language models to score, compare, and verify AI outputs as scalable alternatives to human evaluation.
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