RouteAlign: Aligning Task Requirements with Model Profiles for LLM Service Selection

LLM routing aims to select a capable model at low cost, but specialized routers can require updates as models and tasks change. We propose COMPASS, an agentic router in which an LLM follows a routing recipe, gathers performance and cost evidence through tools, and optionally inspects candidate answers before selecting a model. Our evaluations on LLMRouterBench and DeepSWE show that agentic routing can improve accuracy and lower model-call cost relative to specialized and trained routing baselines, without routing-specific training. On LLMRouterBench, COMPASS reaches 69.85% accuracy at $139.57, compared with RLCascadeRouter's 69.14% at $180.22. On DeepSWE under fixed five-fold cross-validation, it reaches 78.1% at $215, compared with 74.1% at $500 for the best single model. COMPASS also supports routing across benchmarks and adapts to an expanded model pool by reading new evaluation records, without changing the router's weights or prompt.

Designing service systems requires selecting among alternative configurations -- choosing the best chatbot variant, the optimal routing policy, or the most effective quality control procedure. In many service systems, the primary evidence of performance quality is textual -- customer support transcripts, complaint narratives, compliance review reports -- rather than the scalar measurements assumed by classical optimization methods. Large language models (LLMs) can read such textual evidence and produce standardized quality scores, but these automated judges exhibit systematic biases that vary across alternatives and evaluation instances. Human expert review remains accurate but costly. We study how to identify the best service configuration with high confidence while minimizing expensive human audits, given that automated evaluation is cheap but biased. We formalize this as a sequential decision problem where a biased proxy score is observed for every evaluation, and a verified outcome can be acquired selectively at additional cost. We prove that LLM-only selection fails under arm-dependent bias, and that naive selective-audit estimators can be asymptotically biased. We develop an estimator combining proxy scores with inverse-propensity-weighted residuals and construct anytime-valid confidence sequences. Our algorithm, PP-LUCB, jointly decides which alternatives to evaluate and whether to request human audits, concentrating reviews where the LLM judge is least reliable. We prove correctness and establish instance-dependent cost bounds showing near-optimal efficiency. On a customer support ticket classification task, our algorithm correctly identifies the best model in 40/40 trials while achieving 90% audit cost reduction.

We present RouteJudge, an online pairwise preference evaluation framework for LLM routing systems, with a public platform available at https://routejudge.cn. Different from model-level response evaluation, RouteJudge focuses on router-level decision quality. For each user query, multiple routing strategies independently recommend candidate models under the same model pool and budget constraints. The selected model responses are then presented to users through anonymous pairwise comparisons, and the resulting user preferences are attributed back to the routing strategies behind the compared responses. Each evaluation record stores the query, routing decisions, model responses, preference labels, cost, latency, and task metadata, enabling preference-aware, cost-aware, and task-conditioned analysis of LLM routers. To support the continuous expansion of routing methods in RouteJudge, we further release ORBIT (Optimal Routing and Budgeted Inference Toolbox), a modular and extensible toolbox that standardizes the end-to-end workflow of LLM routing. ORBIT provides unified interfaces for benchmark loading, query representation, router implementation, budget-aware evaluation, and method comparison, allowing researchers to develop and evaluate routing algorithms under consistent protocols. It also serves as the submission and integration layer for RouteJudge: researchers can implement routing methods within ORBIT, validate them on existing routing benchmarks, and submit compatible routers for online preference-based evaluation. The code of ORBIT is available at https://github.com/LAMDA-Model-Reuse/ORBIT.