Conversational Memory

Prior research on memory mechanism in RAG-based conversational system has emphasized how memory is stored and retrieved. However, far less is known about how memories with different functional roles influence response quality. Specifically, how they shape an agent's responses under varying conversational contexts and whether they lead to substantively different response behaviors. Existing evaluations in conversational system are also largely reference-based, insufficiently capturing the nuances in responses that may address users' preferences differently. In this work, we probe the impact of different memory types in shaping agents' responses. We present a fine-grained taxonomy of conversational memory, classify retrieved memories into different role types, and design a user-centric evaluation framework that simulates user perspectives. Through comparative experiments on long-term datasets and frontier LLMs, our analysis reveal many differentiated effects of memories: e.g., clarifying memory improves responses' factual accuracy and constraint awareness, making them more correct and personalized; irrelevant memory reduces topic relevance and degrades constraint awareness. Despite the power of frontier LLMs, these findings shed light on how different memory types can be leveraged to produce more personalized responses and inspire further research in this direction.

While Large Language Models (LLMs) have advanced open-domain dialogue systems, maintaining long-term consistency remains a challenge due to inherent limitations in long-context reasoning and the inefficiency of processing extensive raw text. Existing approaches typically rely on either unstructured memory storage, which is prone to information loss, or computationally expensive LLMs that incur high latency. To address these limitations, we propose G-Long, a graph-enhanced framework that utilizes a fine-tuned small Language Model (sLM) for structured triplet extraction and associative retrieval, significantly reducing operational costs. Furthermore, we introduce the novel attention-aware importance scoring mechanism that leverages the intrinsic cross-attention signals of a T5 summarizer to identify salient memories. Extensive experiments across diverse benchmarks demonstrate that G-Long achieves state-of-the-art performance in both response generation and memory retrieval, yielding performance gains of up to 9.8% in response quality on MSC and 40.8% in retrieval recall on LME, while significantly minimizing computational overhead.

We describe ConvMemory v2, an opt-in token-evidence reranker that sits after the lightweight ConvMemory v1 reranker and reorders only v1's protected top-10 candidate set. v2 is a fine-tuned ms-marco-MiniLM-L-6-v2 cross-encoder (22,713,601 parameters, measured from the released checkpoint) applied to the ten (query, memory) pairs that v1 has already selected; it does not change which ten memories are returned, so Recall@10 and Hit@10 are identical to v1 by construction, not by statistical coincidence. On the LoCoMo conversational memory benchmark (5 seeds, n = 4955 test rows), v2 raises FULL MRR from v1's 0.5824 to 0.6560 (paired bootstrap +0.0734, 95% CI [+0.0645, +0.0827]) and H@1 from 0.4440 to 0.5474. v2 closes most but not all of the gap to a much more expensive full-pool cross-encoder reference (mxbai-rerank-large-v1 over the top-500, MRR 0.6688): on FULL MRR v2 sits 0.013 below mxbai_top500, but on two raw-dense-hard slices (where v1's protected top-10 has higher recall than mxbai's own top-10) v2 exceeds mxbai_top500. A four-arm load-bearing ablation shows candidate-specific memory text is the mechanism: removing, shuffling, or replacing it collapses MRR below raw dense retrieval. v2 is best understood as a standard recall-preserving cascade pattern with LoCoMo-specific fine-tuning, an explicit anti-shortcut inference contract, and disciplined load-bearing analysis; its advantage over mxbai is slice-specific rather than a general dominance claim. This report extends the v1 technical report (arXiv:2605.28062).

Large Language Models (LLMs) are increasingly expected to interact with users over long time horizons. However, due to their finite context window, LLMs cannot retain all past interactions, making long-term memory management essential for storing, updating, and retrieving historical information beyond the context limit. Although recent memory systems attempt to address this issue by storing historical information externally, existing approaches suffer from three key limitations: flat text-based memory organizations fail to capture explicit relations among memories, structured memory systems often destructively overwrite evolving facts, and current retrieval mechanisms remain query-agnostic and passive when evidence is incomplete. REAL constructs long-term conversational memory as a temporal and confidence-aware directed property graph, where each atomic fact is represented with entities, relations, valid-time intervals, confidence scores, and exploration intent labels. During memory construction, REAL adopts a non-destructive temporal update strategy that preserves parallel fact versions and their validity intervals, enabling faithful tracking of fact evolution. During retrieval, REAL anchors query-relevant root entities, decouples their exploration intents, and performs semantic evaluator-guided hybrid beam search to extract compact memory subgraphs. It further incorporates counterfactual inference to repair unreliable retrieval states and recover missing memory evidence through implicit logical relations. Comprehensive experiments demonstrate that REAL substantially improves long-term memory performance over flat-text, graph-based, and existing memory baselines, achieving an average improvement of 22.72%.

AI systems increasingly need to combine two demanding capabilities: navigating multi-session conversation history and performing deep reading comprehension within long documents. Yet no existing benchmark evaluates both simultaneously. We introduce MemoryDocDataSet, a synthetic benchmark of 50 micro-worlds and 1,000 QA pairs in which each instance comprises 3-5 personas, a temporal event graph spanning months of activity, 3-5 real long documents (20,000-50,000 tokens each sourced from the Caselaw Access Project), multi-session conversations grounded on those documents, and 20 question-answer pairs across five reasoning categories. The defining feature is the Hybrid source tag: questions requiring a system to first navigate conversation history to identify which document is relevant, then extract the answer from within that document. Hybrid questions account for 75.1% of the dataset. Dataset quality is characterised through a prompt-sensitivity self-consistency analysis using LLM-as-judge, yielding a median Cohen's $κ= 0.634$ across all 50 micro-worlds. We evaluate six baseline configurations spanning truncated context, long-context LLMs, retrieval-augmented generation (RAG), and memory systems. The best baseline (RAG-Both) achieves 0.358 overall F1 and 0.342 on Hybrid. Document-only retrieval (RAG-Doc) collapses to 0.267 on Hybrid despite achieving 0.453 on Doc-only questions, demonstrating a clear joint-retrieval gap that motivates architectures unifying conversational memory with long-document navigation. We release the dataset, generation pipeline, and all baseline implementations.

Conversational AI agents require memory systems that are both scalable and semantically coherent across long interaction horizons. Existing approaches rely predominantly on large language model (LLM)-based summarisation at write time, which introduces non-determinism, escalating token costs, and opacity in pruning decisions. We present the Deterministic Memory Framework (DMF), a CPU-first approach that replaces generative memory compression with a fully deterministic pipeline grounded in classical NLP analysis, vector geometry, and mathematical scoring. DMF assigns each conversational interaction a Survival Score $Ω$ computed from deterministic content signals, conversational cues, and structured provenance, combined through a logistic projection. An interaction-count decay law, denoted as $Ω_{\mathrm{eff}}(Δn)$, governs how relevance evolves as new turns arrive, where $Δn$ is the number of newer interactions rather than wall-clock time, preserving full determinism. We present the mathematical formulation of DMF, its structured recall pipeline, the pruning decision procedure, and the evaluation protocol. Experiments are conducted on a purpose-built benchmark using the LoCoMo and LongMemEval datasets. We compare DMF against Mem0, a popular memory layer for AI agents. DMF achieves comparable accuracy while using zero tokens to prepare the memory context and 5x to 242x fewer tokens over the entire conversation. These results show that it is possible to eliminate LLM calls from the memory-management loop, reducing token costs to nearly zero and enabling deterministic memory systems for conversational AI agents.

Long-context dialogue systems must decide both when to access memory and which parts of the interaction history are relevant. Existing approaches typically rely on heuristic retrieval signals or always-on memory usage, failing to account for the changing and potentially inconsistent nature of user preferences. In this work, we propose a unified framework for memory access and selection based on changing preferences. We formulate personalized memory retrieval as identifying which historical turns provide evidence about a user's latent preference state, rather than relying on surface-level semantic similarity. To this end, we quantify the utility of each memory turn using a Bayes factor, defined as the improvement in the model's likelihood of the reference response when the turn is included in context. This provides a principled measure of evidence strength and a unified signal for both memory access and selection. By framing memory retrieval as utility estimation, the model learns to identify salient turns and regulate memory usage based on expected utility. Experiments on four heterogeneous memory benchmarks show that our approach outperforms existing embedding-based retrieval on long-context, preference-intensive tasks where modeling changing preferences is essential, while remaining competitive in low-density regimes where semantic similarity suffices.

Emerging personal AI agents are moving toward persistent, multi-source memory. This creates an evaluation problem: systems must decide how to use conflicting or incomplete evidence; they cannot just retrieve facts from one clean history. Existing benchmarks rarely show whether an error came from the evidence given to a method or from the method's conflict-resolution step. We study this as selective QA over conflicting multi-source personal memory: systems answer based on conflicting, sometimes incomplete sources, or abstain when evidence is insufficient. We develop a benchmark containing 18 question templates across 8 reasoning types, 480 personas, 4 random seeds, and 34,560 instances, with controlled source distortions and deterministic ground truth. We evaluate the performance of baselines without access to any source, access to a single source, structured fusion methods, and frontier LLMs. The best trained fusion resolver reaches 80.3% accuracy, while the strongest prompt-only LLM baseline reaches 70.0%. With abstention, the same resolver reaches 85.3% selective accuracy at 78.3% coverage and the best LLM reaches 71.0% selective accuracy at 95.4% coverage. Different models have different strengths across reasoning types. We release the data, code, cached model outputs, and data-generating process for reuse.

Existing agent memory systems universally follow what we term a Memory-as-Tool paradigm where a single query triggers one-shot retrieval of flat passage lists, suffering from passive invocation, reasoning-retrieval decoupling, and structural mismatch between retrieved fragments and the agent's navigational needs. We propose MemCog, a Memory-as-Cognition system that makes memory access an integral part of the reasoning process. MemCog organizes user knowledge as Navigable Memory Store with associative link graphs, exposes Cross-Dimensional Navigation Interface for multi-step reasoning-driven traversal, and employs Proactive Reasoning Protocol that drives agents to spontaneously initiate memory exploration from conversational context. We additionally construct ProactiveMemBench, the first benchmark for evaluating proactive memory triggering. Experiments show that MemCog achieves state-of-the-art on passive QA benchmarks (92.98 on LoCoMo, 95.8 on LongMemEval) while substantially outperforming baselines on ProactiveMemBench, demonstrating the advantage of Memory-as-Cognition.

Memory systems for AI assistants were built for single-user dialogue and fail characteristically when applied to multi-party social group settings. This gap matters for the social assistants being built today: group-acting agents embedded in chat platforms, and proactive personal-assistant agents whose holistic model of a user must include their social context. Existing memory benchmarks evaluate dyadic or workplace dialogue; none targets multi-party social groups, where memory must anchor facts in shared history rather than professional roles, separate group norms from individual exceptions, and correctly attribute even after member departure. We introduce SocialMemBench, a benchmark of human-verified synthetic social group networks across five archetypes (close friends, family, recreational, interest community, acquaintance network) and three group-size tiers (4-30 members), with 430 personas and 7,355 conversation turns, yielding 1,031 QA pairs across nine question categories. Each category isolates an architectural capability, and the five failure modes (single-stream conflation, temporal-state overwrite, entity merging at scale, missing cross-persona knowledge, norm-individual conflation) are testable hypotheses; our two research probes Subject-Mem and SMG provide evidence on two, three remain open. A full-context Gemini 2.5 Flash reference reaches only 0.721 against a blind-critic reasoning-model mean of 0.98 on small networks, indicating the benchmark is genuinely difficult even with complete access to the conversation. Across all 43 networks, the four open-source memory frameworks evaluated (Mem0, LangMem, Graphiti, Cognee) cluster in the 0.12-0.18 question-weighted range with overlapping 95% CIs, well below an uncompressed retrieval reference of 0.345 and a matched-answerer full-context reference of 0.369 (GPT-4o-mini). Current memory systems show a measurable gap.

Long-horizon LLM agents rely on persistent memory to support interactions across sessions, yet existing memory systems often retrieve context using semantic similarity or broad history inclusion, treating retrieved memories as uniformly useful. This assumption is fragile because memories may be topically related while remaining irrelevant, stale, or misleading. We propose Causal Memory Intervention (CMI), a causal memory-selection technique that estimates how candidate memories affect the model's answer under controlled interventions, selecting memories that improve task performance while suppressing unstable, irrelevant, or harmful ones. To evaluate this setting, we introduce Causal-LoCoMo, a causally annotated benchmark derived from long conversational data, where each example contains a user request, a structured memory bank, useful memories, irrelevant distractors, and synthetic harmful memories. We compare CMI against vector, graph, reflection, summary, full-history, and no-memory baselines. Results show that CMI achieves a stronger balance between answer quality and robustness to misleading memory, suggesting that reliable long-term memory requires selecting context based on causal usefulness rather than relevance alone. The full framework, benchmark construction code, and experimental pipeline are available at https://github.com/Saksham4796/causal-memory-intervention.

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However, both existing memory systems and benchmarks are built around the dyadic, single-user setup, even though real deployments routinely span groups and channels with multiple users interacting with the agent and with each other. This mismatch leaves three properties of group memory unmeasured: (i) group dynamics that go beyond concatenated one-on-one chats, (ii) speaker-grounded belief tracking, where the per-user memory modeling is needed, and (iii) audience-adapted language, where Theory-of-Mind shifts produce role-specific vocabulary. We introduce GroupMemBench, a benchmark that exposes all three. A graph-grounded synthesis pipeline produces multi-party conversations with controllable reply structure and conditions each message on per-user personas and target audiences. An adversarial query pipeline then binds every question to a specific asker across six categories, spanning multi-hop reasoning, knowledge update, term ambiguity, user-implicit reasoning, temporal reasoning, and abstention, and iteratively searches challenging, realistic queries that reflect comprehensive memory capability. Benchmarking leading memory systems exposes a sharp collapse: the strongest one reaches only 46.0% average accuracy, with knowledge update at 27.1% and term ambiguity at 37.7%, while a simple BM25 baseline matches or exceeds most agent memory systems. This indicates current memory ingestion erases the structural and lexical features group memory depends on, leaving multi-user memory far from solved.

Current LLM memory benchmarks evaluate answer quality rather than retrieval accuracy. Consequently, a system that dumps its entire belief store can achieve perfect recall and mask severe precision failures. We show this evaluation gap persists across multiple embedding models where similarity-based retrieval over domain-specific corpora inherently struggles to isolate target beliefs from semantically proximate ones. Furthermore, multi-turn topic drift compounds this retrieval noise while driving up latency and operational costs. To decouple retrieval quality from generative performance, we introduce PrecisionMemBench, an 89-case benchmark measuring precision, noise isolation, session latency, and belief mutability. We also present Tenure, a structured belief-store proxy that resolves scope and retrieval before inference and injects typed belief state as ambient instruction before the model sees the prompt, removing model-side discretion over whether memory is consulted. Evaluated across 13 providers, Tenure achieves perfect retrieval passes across all active, non-session, and session test cases. In contrast, the baseline configurations fail to reach even half of the active passes, with precision scores clustering at 0.22 and below. Our results demonstrate that while current memory systems successfully store information, they fail to retrieve it cleanly; a structural vulnerability that traditional answer-quality benchmarks conceal.

Large Language Models (LLMs) lack persistent memory for long-term personalized conversations. Existing graph-based memory systems suffer from information dilution, absent provenance tracking, and uniform retrieval that ignores query context. We introduce MemORAI (Memory Organization and Retrieval via Adaptive Graph Intelligence), a framework that integrates three innovations: selective memory filtering with dual-layer compression to retain user-persona-relevant content, a provenance-enriched multi-relational graph tracking factual origins at the turn level, and query-adaptive subgraph retrieval with Dynamic Weighted PageRank that applies query-conditioned edge weighting. Evaluated on LOCOMO and LongMemEval benchmarks, MemORAI achieves state-of-the-art performance in memory retrieval and personalized response generation, demonstrating that selective storage, enriched representation, and adaptive retrieval are essential for coherent, personalized LLM agents.

Achieving realistic human-like conversation for virtual characters requires not only a simple memorization and recall of past events, but also the strategic utilization of memory to meet factual needs and social engagement. Current memory utilization relevant (e.g., memory-augmented generation, long-term dialogue, and etc.) benchmarks overlook this nuance, treating memory primarily as a static repository of facts rather than a dynamic resource to be strategically deployed in dialogues. To address this gap, we design StratMem-Bench, a new benchmark to evaluate strategic memory use in character-centric dialogues. This dataset comprises 657 instances where virtual characters must navigate heterogeneous memory pools containing required, supportive, and irrelevant memories. We also propose a framework with different evaluation metrics including Strict Memory Compliance, Memory Integration Quality, Proactive Enrichment Score and Conditional Irrelevance Rate, to evaluate strategic memory use capabilities of virtual characters. Experiments on StratMem-Bench which leverage the state-of-the-art large language models as virtual characters show that all models perform well at distinguishing between required and irrelevant memories, but struggle once supportive memories are introduced into the decision process.

Memory enables Large Language Model (LLM) agents to perceive, store, and use information from past dialogues, which is essential for personalization. However, existing methods fail to properly model the temporal dimension of memory in two aspects: 1) Temporal inaccuracy: memories are organized by dialogue time rather than their actual occurrence time; 2) Temporal fragmentation: existing methods focus on point-wise memory, losing durative information that captures persistent states and evolving patterns. To address these limitations, we propose Temporal Semantic Memory (TSM), a memory framework that models semantic time for point-wise memory and supports the construction and utilization of durative memory. During memory construction, it first builds a semantic timeline rather than a dialogue one. Then, it consolidates temporally continuous and semantically related information into a durative memory. During memory utilization, it incorporates the query's temporal intent on the semantic timeline, enabling the retrieval of temporally appropriate durative memories and providing time-valid, duration-consistent context to support response generation. Experiments on LongMemEval and LoCoMo show that TSM consistently outperforms existing methods and achieves up to 12.2% absolute improvement in accuracy, demonstrating the effectiveness of the proposed method.