Tourist arrival forecasting with game-theoretic social influence weighting and deep learning
Organizations: School of Computer Science, Georgia Institute of Technology, Atlanta, GA 30332, United States
Abstract
In the era of Industry 5.0, data-driven decision-making has become indispensable for planning in service systems such as tourism. This paper proposes a non-linear hybrid approach for forecasting tourist arrivals to Hong Kong from five major source markets before COVID-19 and to Sanya, China, through the COVID-19 shock. The method integrates multiple sources of Internet big data and employs a cooperative game-theoretic algorithm to identify coalitions of opinion leaders on social media, whose content then receives larger weights. The Empirical Wavelet Transform (EWT), applied causally, manages nonstationary attributes, and a Stacked Bi-directional Long Short-Term Memory (Stacked BiLSTM) network tuned by Bayesian optimization generates the forecasts. We prove that the Shapley values of the underlying trust-weighted coverage game have a closed form and that the coalition of maximal synergy can be found exactly in polynomial time. Relative to the same network fed only with past arrivals, Internet big data reduce the one-step-ahead root mean squared error by 4.1-41.7% across the Hong Kong markets and opinion-leader weighting by a further 10.1-49.4%, against 5.3% and 8.7% for Sanya. The approach compares favorably with published benchmarks and remains robust under volatile conditions, which suggests uses in logistics, supply chains and production planning.
Figures & tables
| Hyperparameter functionality | Symbol | Value range | Search scale |
|---|---|---|---|
| No. of units in each layer | integer | ||
| No. of layers | integer | ||
| Initial learning rate | logarithmic | ||
| regularization | logarithmic | ||
| Drop-out rate | linear | ||
| Learning method | {BiLSTM, LSTM} | categorical |
| Considering opinion leaders | Not considering opinion leaders | |||||
| Forecast | With | Without | Rel. impr. | With | Without | Rel. impr. |
| lead time | EWT | EWT | (%) | EWT | EWT | (%) |
| Mainland China | ||||||
| 1 | 0.0044 | 0.0048 | 8.33 | 0.0050 | 0.0052 | 3.85 |
| 2 | 0.0047 | 0.0052 | 9.62 | 0.0056 | 0.0061 | 8.20 |
| 3 | 0.0051 | 0.0055 | 7.27 | 0.0055 | 0.0060 | 8.33 |
| RMSE with social media features | Reduction by Full (%) | ||||
| Horizon | Full | Attention | Endorsement | vs. | vs. |
| set | features | features | Attention | Endorsement | |
| Mainland China | |||||
| 1 | 973.502 | 986.087 | 977.196 | 1.28 | 0.38 |
| 2 | 985.103 | 996.745 | 989.320 | 1.17 | 0.43 |
| 3 | 994.902 | 1018.003 | 1007.144 | 2.27 | 1.22 |
| Model | China | U.S. | Canada | U.K. | Australia |
|---|---|---|---|---|---|
| Topic modeling + SARIMAX ( Park et al., 2021 ) † | 655897 | 11121 | NA | NA | NA |
| SARIMA-MIDAS ( Hu et al., 2022 ) † | NA | 4912.31 | 1267.96 | 2526.74 | 3869.27 |
| Proposed hybrid algorithm | |||||
| (w) without Internet big data | 1061.156 | 1038.809 | 593.470 | 780.483 | 804.962 |
| (b) with Internet big data | 948.357 | 996.411 | 409.572 | 506.418 | 468.938 |
| (l) with Internet big data and opinion leaders | 852.957 | 847.391 | 279.624 | 256.417 | 362.260 |
| No. | Model | RMSE | MAPE |
|---|---|---|---|
| 1 | PCA + SVM | 37789 | 0.015 |
| 2 | KPCA + SVM | 37789 | 0.015 |
| 3 | ISOMAP + SVM | 72784 | 0.024 |
| 4 | LLE + SVM_PROPHET | 88537 | 0.035 |
| 5 | TSNE + SARIMAX_F | 217929 | 0.083 |
| 6 | Proposed hybrid algorithm , (w) without Internet big data | 37058 | 0.014 |
Appendix figures & tables9 assets
Supplementary material from the paper’s appendix.
Appendix
| Category | Platform | Type of data | Variables |
|---|---|---|---|
| Search engine data | Search | Search queries, trends and web traffic | |
| Baidu | Search | Search queries, trends and web traffic | |
| Social media data | TripAdvisor | Volume and valence | Review volume and rating for attractions, hotels and shopping markets, as in Hu et al. (2022) |
| Volume (attention) | Numbers of comments, posts, likes and shares | ||
| Valence (endorsement) | Average length, sentiment and polarity of comments | ||
| Volume (attention) | Numbers of comments, posts, likes and shares |
| Main keywords and hashtags | Main keywords and hashtags |
|---|---|
| Tourism-related words (e.g., travel) | Economy-related words (such as growth, rise) |
| Online tourism-market-related words (e.g., tourism platform) | Customer-related words (such as anger, satisfaction) |
| Hotel-related words (e.g., The Ritz-Carlton, hotel, room) | Industry-issue-related words (such as brand, market) |
| Tourist-attraction-related words (e.g., Hong Kong Skyline) | Public-rights-related words (such as transparency, safety, privacy) |
| General Sanya- and Hong Kong-related words (e.g., hong_kong, government) | Societal-issue-related words (such as family, woman) |
| Shopping-market-related words (e.g., Stanley Market) | Sanya and Hong Kong political and regulation-related words (such as political, community, authority, policy) |
| Solution | Payoff structure | Equilibrium | Result |
|---|---|---|---|
| 1 | zero-sum, strategies | , payoffs | deadlock (Prop. B.1 ) |
| 2 | zero-sum, adds agreement | , payoffs | deadlock (Prop. B.1 ) |
| 3 | zero-sum part plus common bonus per agreeing player | if , if , any mixture of and at equality | cooperation or prisoner’s dilemma (Prop. B.2 ) |
| 4 | separable, with influence probabilities | dominant strategies, mutual agreement iff Eq. ( 15 ) holds | agreement graph (Prop. 3 ) |
| Node | Deg. | BC | CC | EC | Node | Deg. | BC | CC | EC | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 26 | .238 | .098 | .917 | 1 | 0 | .246 | .107 | .750 | ||
| 2 | 56 | .333 | .306 | .833 | 1 | 0 | .224 | .077 | .750 | ||
| 2 | 36 | .263 | .270 | .833 | 3 | 58.5 | .333 | .470 | 1.167 | ||
| 1 | 0 | .185 | .076 | .750 | 2 | 4.5 | .263 | .343 | .917 | ||
| 3 | 27 | .224 | .179 | 1.583 | 2 | 2.5 | .246 | .340 | .917 | ||
| 1 | 0 | .185 | .076 | .750 | 3 | 48.5 | .306 | .458 | 1.167 |
| Symbol | Meaning |
|---|---|
| Forecasting and evaluation | |
| , | arrivals in month and their -step-ahead forecast made at origin |
| , | forecast horizon (lead time) and set of evaluated test months |
| , | training range of a series and target range of the scaling |
| , | evaluation metric with and without the component under study |
| information available at origin | |
| Symbol | Meaning |
|---|---|
| Games, coalitions and weighting | |
| , , | characteristic function, coverage threshold and Shapley value |
| , , | strategies (original plan, altered plan, agreement) and payoff matrices |
| , , | payoff parameters and influence probabilities of the two players |
| , , , , | symmetric distance between users, composite centrality and distance parameters |
| , | agreement edges and agreement graph |
Time Series Forecasting
Time series forecasting predicts future values from ordered observations using statistical, neural, and probabilistic models to support decisions under uncertainty.
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