CHUCKLE -- When Humans Teach AI To Learn Emotions The Easy Way

Emotion recognition benchmarks often predict one emotion per text, missing many real-world scenarios where two people arrive at opposing emotions from a single shared event. For example, a child kicks the seat in front of her in excitement while the passenger ahead grows angry. We introduce CHIARO, a 1,000 human-annotated sentence benchmark for contrastive emotion inference grounded in appraisal theory. Each scene describes one causal trigger eliciting a positive emotion in one person and a negative emotion in the other, drawn from a ten-class taxonomy. We benchmark seven frontier LLMs and four off-the-shelf emotion classifiers. The strongest LLM reaches 67.3 macro-F1, well below human agreement, while existing emotion classifiers score near chance. Beyond evaluation, CHIARO also serves as a training signal. When combined with an existing emotion corpus, the resulting downstream classifier improves on CHIARO itself and on six of ten external emotion benchmarks, which positions our dataset as a complementary signal for emotion recognition.

In Emotion Recognition in Conversations (ERC), model decisions should align with nuanced human perception and ideally provide insights on the classification process. Standard encoder pre-trained language models (PLMs) are the state-of-the-art at these tasks but offer little insight into why a certain prediction is made. This is especially problematic in imbalanced datasets, where most utterances are labeled as neutral, making these models frequently misclassify minority emotions as the majority neutral class. To tackle this issue, we introduced a novel, interpretable approach to ERC by combining PLMs with Fuzzy Fingerprints (FFPs). FFP provide class-specific prototypes that reflect the characteristic class activation patterns in the PLM's latent space. They are derived by ranking and fuzzifying the activations of the pooled conversational context-dependent embeddings across training instances for each emotion. At inference time, each input utterance is similarly fuzzy fingerprinted and matched to the emotion prototypes using a fuzzy similarity function based on the aggregation of the intersection of the fuzzy sets that define each FFP. Experimental results show that FFP integration reduces overclassification into the neutral class and human evaluation further supports the adequacy of FFP predictions. Our proposed method thus bridges the gap between deep neural inference and human perception, performing at state-of-the-art level while simultaneously offering valuable insights into the classification procedure.

Understanding emotions is a fundamental ability for intelligent systems to be able to interact with humans. Vision-language models (VLMs) have made tremendous progress in the last few years for many visual tasks, potentially offering a promising solution for understanding emotions. However, it is surprising that even the most sophisticated contemporary VLMs struggle to recognize human emotions or to outperform even specialized vision-only classifiers. In this paper we ask the question "Why do VLMs struggle to recognize human emotions?", and observe that the inherently continuous and dynamic task of facial expression recognition (DFER) exposes two critical VLM vulnerabilities. First, emotion datasets are naturally long-tailed, and the web-scale data used to pre-train VLMs exacerbates this head-class bias, causing them to systematically collapse rare, under-represented emotions into common categories. We propose alternative sampling strategies that prevent favoring common concepts. Second, temporal information is critical for understanding emotions. However, VLMs are unable to represent temporal information over dense frame sequences, as they are limited by context size and the number of tokens that can fit in memory, which poses a clear challenge for emotion recognition. We demonstrate that the sparse temporal sampling strategy used in VLMs is inherently misaligned with the fleeting nature of micro-expressions (0.25-0.5 seconds), which are often the most critical affective signal. As a diagnostic probe, we propose a multi-stage context enrichment strategy that utilizes the information from "in-between" frames by first converting them into natural language summaries. This enriched textual context is provided as input to the VLM alongside sparse keyframes, preventing attentional dilution from excessive visual data while preserving the emotional trajectory.