HealthcareNLP: where are we and what is next?

As AI agents become increasingly capable of complex, long-horizon reasoning, rigorous and holistic evaluation is essential for measuring progress toward real-world healthcare applications. We introduce HealthAgentBench, a suite of 54 agentic healthcare tasks across 7 categories each with its unique environment. The benchmark suite spans diverse workflows throughout the patient journey and a broad range of modalities. Each task is designed to replicate an end-to-end clinical workflow: given minimal instructions, an agent must explore raw healthcare data, operate within a complex environment, and execute multi-step solutions that go beyond naive prompting. A final task success rate is reported to provide a single, interpretable metric for HealthAgentBench overall performance for each agent. Evaluating frontier agents on HealthAgentBench, we find that overall task success rate remains low, underscoring the difficulty of the suite. The strongest and the most cost effective agent, Codex GPT-5.5, achieves only approximately 42% success rate. Beyond aggregate performance, HealthAgentBench reveals nuanced strengths and weaknesses across task categories. Frontier agents show promise in automatically developing research modeling pipelines over EHR data, but medical imaging remains especially challenging, particularly for Claude Code models, while Codex GPT-5.5 shows emerging capability. Tasks that combine large search spaces with compositional reasoning requirements remain difficult for all current agents. Together, these results suggest that HealthAgentBench provides a challenging and realistic benchmark with substantial room for future progress. We release our benchmark at https://github.com/microsoft/HealthAgentBench.

Large language model (LLM) agents are increasingly proposed for healthcare tasks such as clinical documentation, evidence retrieval, patient messaging, and care coordination. Yet many evaluations remain limited to static medical question answering or one-shot generation, under-representing longitudinal state, interruptions, and human handoffs. We introduce an episode-level evaluation protocol for healthcare NLP agents. The protocol separates evidence across model, agent, and simulated-workflow behavior; specifies a five-field episode schema; and defines annotation and scoring for state continuity, evidence traceability, and escalation decisions. It is instantiated as four task templates: documentation update, evidence retrieval, patient messaging, and triage handoff. The protocol does not claim to measure clinical outcomes or deployment value. Instead, it supplies a reproducible intermediate evaluation layer between static benchmarks and prospective workflow studies, with an explicit cost-sensitive treatment of missed versus unnecessary escalation.

People increasingly use frontier AI models for health advice, but via different access modes (e.g., ChatGPT, ChatGPT Health, APIs) with varying settings. Here, we find systematic differences across access modes. Because evaluations typically rely on APIs while consumers interact through chatbot interfaces, these discrepancies limit evaluation validity. Our findings underscore an urgent need for model providers to enable faithful replication of consumer experiences and settings for rigorous audits.